Lori Bodkin
Training Specialist at ES3- Claim this Profile
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Bio
Carole Firth
It has been a pleasure working with Lori while we were both employed in different Fyda Freightliner dealerships. Lori is an amazing professional who brings skill and expertise not only in the area of continuous improvement, but also customer service and life coaching. Her EQ is superb and she uses those skills to fully understand not only the situations that she is confronted with but also the human aspects of emotions and feelings associated with them in order to successfully navigate individuals and teams as a whole to successful resolutions and excellent results. I watched Lori bring together the Pittsburgh manager team into a cohesive unit, guiding weekly change management meetings and coming up with innovative solutions to challenging issues. Most recently, Lori won the top national award for Continuous Improvement from Daimler Trucks North America and was a regular feature in their CIC newsletter and forum. I was honored to have helped to design and develop the collateral materials that promoted her project. I wholeheartedly recommend Lori for any position which entails dealing with people - mentoring individuals and teams, managing customer service efforts, working in continuous improvement and change management, etc. She is an outstanding addition to any team and will never disappoint.
Carole Firth
It has been a pleasure working with Lori while we were both employed in different Fyda Freightliner dealerships. Lori is an amazing professional who brings skill and expertise not only in the area of continuous improvement, but also customer service and life coaching. Her EQ is superb and she uses those skills to fully understand not only the situations that she is confronted with but also the human aspects of emotions and feelings associated with them in order to successfully navigate individuals and teams as a whole to successful resolutions and excellent results. I watched Lori bring together the Pittsburgh manager team into a cohesive unit, guiding weekly change management meetings and coming up with innovative solutions to challenging issues. Most recently, Lori won the top national award for Continuous Improvement from Daimler Trucks North America and was a regular feature in their CIC newsletter and forum. I was honored to have helped to design and develop the collateral materials that promoted her project. I wholeheartedly recommend Lori for any position which entails dealing with people - mentoring individuals and teams, managing customer service efforts, working in continuous improvement and change management, etc. She is an outstanding addition to any team and will never disappoint.
Carole Firth
It has been a pleasure working with Lori while we were both employed in different Fyda Freightliner dealerships. Lori is an amazing professional who brings skill and expertise not only in the area of continuous improvement, but also customer service and life coaching. Her EQ is superb and she uses those skills to fully understand not only the situations that she is confronted with but also the human aspects of emotions and feelings associated with them in order to successfully navigate individuals and teams as a whole to successful resolutions and excellent results. I watched Lori bring together the Pittsburgh manager team into a cohesive unit, guiding weekly change management meetings and coming up with innovative solutions to challenging issues. Most recently, Lori won the top national award for Continuous Improvement from Daimler Trucks North America and was a regular feature in their CIC newsletter and forum. I was honored to have helped to design and develop the collateral materials that promoted her project. I wholeheartedly recommend Lori for any position which entails dealing with people - mentoring individuals and teams, managing customer service efforts, working in continuous improvement and change management, etc. She is an outstanding addition to any team and will never disappoint.
Carole Firth
It has been a pleasure working with Lori while we were both employed in different Fyda Freightliner dealerships. Lori is an amazing professional who brings skill and expertise not only in the area of continuous improvement, but also customer service and life coaching. Her EQ is superb and she uses those skills to fully understand not only the situations that she is confronted with but also the human aspects of emotions and feelings associated with them in order to successfully navigate individuals and teams as a whole to successful resolutions and excellent results. I watched Lori bring together the Pittsburgh manager team into a cohesive unit, guiding weekly change management meetings and coming up with innovative solutions to challenging issues. Most recently, Lori won the top national award for Continuous Improvement from Daimler Trucks North America and was a regular feature in their CIC newsletter and forum. I was honored to have helped to design and develop the collateral materials that promoted her project. I wholeheartedly recommend Lori for any position which entails dealing with people - mentoring individuals and teams, managing customer service efforts, working in continuous improvement and change management, etc. She is an outstanding addition to any team and will never disappoint.
Experience
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ES3
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United States
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Automotive
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1 - 100 Employee
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Training Specialist
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Mar 2023 - Present
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Life Mentor Lori
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St Clairsville, Ohio, United States
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Life Mentor
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Jul 2019 - Present
Motivated entrepreneur providing custom designed professional development and empowerment workshops, one-on-one mentoring sessions and life-enhancing personal solutions. Motivated entrepreneur providing custom designed professional development and empowerment workshops, one-on-one mentoring sessions and life-enhancing personal solutions.
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The Health Plan (THP)
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United States
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Insurance
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100 - 200 Employee
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Quality Coordinator
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Jan 2021 - Mar 2023
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Fyda Freightliner Pittsburgh
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Canonsburg, PA
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Change Management and Continuous Improvement Professional
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Oct 2014 - May 2020
"2020 Continuous Improvement Event of the Year National Honor - Daimler Trucks North America: Elite Support Initiative" I am an advocate for exceptional customer experiences and an agent of positive cultural changes and efficient process improvements. On any given day I train, coach, mentor, coordinate, communicate, evaluate, motivate, facilitate, educate, support, encourage, promote, audit and lead by example. Challenges are merely opportunities in disguise! "2020 Continuous Improvement Event of the Year National Honor - Daimler Trucks North America: Elite Support Initiative" I am an advocate for exceptional customer experiences and an agent of positive cultural changes and efficient process improvements. On any given day I train, coach, mentor, coordinate, communicate, evaluate, motivate, facilitate, educate, support, encourage, promote, audit and lead by example. Challenges are merely opportunities in disguise!
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Author/Editor
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Dec 2014 - Dec 2019
I'm a published author!! The stories in this inspirational book are designed to link arms with you and help you recognize that you are not alone on this journey called life. There will be challenges and difficult times, but you have the ability to choose your destiny and how you react to life's experiences. The book is available online as a paperback or e-book through most major book sites including Amazon, Barnes & Noble and Books-A-Million. Need a guest speaker for your group or suggestion for your next book club? Just ask!! Show less
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Exceptional Consulting
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Canton, Ohio Area
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Owner/Consultant
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Jan 2004 - Dec 2014
Provided professional consulting and created engaging business solutions to promote exceptional customer experiences, excellent inter-office relationships and an overall positive environment for managers, employees and customers/clients/patients. Provided professional consulting and created engaging business solutions to promote exceptional customer experiences, excellent inter-office relationships and an overall positive environment for managers, employees and customers/clients/patients.
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Yost Accounting Service
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St. Clairsville, OH
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Accountant
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Oct 2011 - Oct 2014
Part-time position including payroll processing, monthly, quarterly and annual tax reporting for businesses and individuals, various bookkeeping duties and other general office tasks. Part-time position including payroll processing, monthly, quarterly and annual tax reporting for businesses and individuals, various bookkeeping duties and other general office tasks.
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Education
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1989 - 1993
The University of Akron
Bachelor's Degree, Accounting
Community
