Project Manager

• Jun 2022 - Present

Personal Property Appraiser

• Oct 2019 - Present

• Conduct formal appraisals on personal property items. • Interview clients to establish the scope of the project. • Evaluate personal property items to determine variables that impact valuation determination. • Photograph items, ensuring clarity and attention to detail. • Prepare formal appraisal reports to include value determination, market conditions, and methodology. • Ensure compliance with USPAP standards. • Conduct appropriate market research. • Document and properly store all research and client information. • Assist clients in building and maintaining a collection of antiques and valuable personal property. • Maintain strict confidentiality - Social Media Management- • Create and oversee social media accounts for multiple organizations. • Designing engaging and creative blog and post content to increase customer engagement. Utilize search engine optimization tools and analytics to drive lead generation and sales.

Relocation Consultant

• Aug 2017 - Dec 2022

Assist military families with relocation processes both domestically and internationally. • Liaises communication between transferees, clients, and service providers. • Create and maintain digital inventory of all personal property items and project documents. • Videography and photography of personal property items. • Maintain data utilizing data software designed for home inventory. • Review moving contracts and provide pre-move guidance. • Research and assist in establishing insurance needs and resources at the new location • Work with representatives to resolve damage claims.

Project Manager

• Jun 2016 - Dec 2019

• Managed construction projects and remodels. • Kitchen, flooring, and lighting installations. • Interior design consultations. • Developed multicultural project teams. • Provided direction, and motivation • Planned and facilitated steady workflow. • Removed blockades to ensure my team had a clear path to success. • Lead project from initial requirements phase, to include charter creation, identifying budget, schedule, scope, estimation, and risk mitigation strategies. • Coordinated resources to ensure the project adhered to scope, schedule, and budget. • Utilized collaborative techniques to ensure success across the organization. • Analyzed progress of the project to ensure scope, schedule and budget were on track, adjusting as necessary to ensure success. • Established and maintained client relations. • Engaged stakeholders consistently

Operations, Warehouse and Logistics Manager

• Mar 2017 - Sep 2019

• Designed and maintained layout of warehouse to improve workflow and processes. • Created and maintained all data management software tools. • Organized and directed daily incoming inventory • Maintained accurate inventory through daily and weekly inventory cycle counts and full physical inventories as directed • Managed the planning of logistics as the primary contact. • Coordinated logistics activities for selected projects. warehousing, customer freight, order management, customer warehousing, customer store shipment, and customer placement. • Identified logistics issues early and provided leadership in developing solutions such as re-allocation of resources or modifying supply chain processes. • Negotiated contracts and contract modifications. • Managed the planning, selection, retention, and development of human resources to ensure the availability of the required talent.

Sales And Marketing Specialist

• Jul 2016 - Sep 2019

• Increased sales by 200 percent within the first year. • Created and launched social media sites and marketing campaigns. • Created effective advertisements. • Continuously optimized advertisements for lead generation. • Extensive product knowledge in the field of antiques and vintage home goods. • Lead client acquisition and retention. • Identified goals and forecasting of sales quotas. • Negotiated with customers to close sales. • Utilized strong written and verbal communication tools and strategies to enhance sales and customer satisfaction. • Self-motivated and operated autonomously. • Organized all sales activities from lead generation to delivery. • Managed time effectively. • Provided excellent customer service. Willing to go above and beyond at all time to meet client needs. • Tracked clients and sales utilizing CRM software system.

KSC consignment store

• Sep 2013 - Mar 2016

Store owner- sold antique and vintage Homegoods. Store owner- sold antique and vintage Homegoods.