Experience

CSI, Commissioning Services International L.L.C

• Business Consulting and Services
• 100 - 200 Employee

• Facilities Manager

  • Mar 2022 - Present

  Motivate, train & promote employees Improve cleaning quality & productivity Manage labor relationships Communicate & expedite the client requests Motivate, train & promote employees Improve cleaning quality & productivity Manage labor relationships Communicate & expedite the client requests



Crothall Hospital Services

• Hospitals and Health Care
• 1 - 100 Employee

• Operations Manager

  • 2007 - 2010

  Managed approximately 1.8 million cleanable sq ft. Improved cleaning quality & productivity dramatically Capitalized on patient satisfaction scores by over 10 points during first year (via Press Gainey) Boosted discharge bed turn-around time by 40% (77 minutes down to 47 minutes) in six months improvement initiative Managed approximately 1.8 million cleanable sq ft. Improved cleaning quality & productivity dramatically Capitalized on patient satisfaction scores by over 10 points during first year (via Press Gainey) Boosted discharge bed turn-around time by 40% (77 minutes down to 47 minutes) in six months improvement initiative



Duke University Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director of EVS & Linen Department

  • 2004 - 2007

  Managed approximately 300 full-time employee & 3 million cleanable sq. ft. Facilitated the distribution of linen to 958 beds within the facility Maintained patient satisfaction scores (via Pass Gainey) Managed approximately 300 full-time employee & 3 million cleanable sq. ft. Facilitated the distribution of linen to 958 beds within the facility Maintained patient satisfaction scores (via Pass Gainey)



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Manager of Residential Halls

  • 1996 - 2004

  Managed 75 full-time employees plus 150 seasonal staff & an 8 employee management team Mentored, motivated & promoted employees, work leaders & supervisors Created a brochure for summer staff, covering policies & procedures Managed 75 full-time employees plus 150 seasonal staff & an 8 employee management team Mentored, motivated & promoted employees, work leaders & supervisors Created a brochure for summer staff, covering policies & procedures