Senior Admin Specialist

• Jul 2023 - Present

Customer Service Administrator

• May 2021 - Jul 2023

Provided professional and timely support for customers. Assisted Customers with any needs (invoices, claims, questions). Created new accounts and made updates to accounts as needed. Issued credit memos, RMA’s (returns) and replacement orders. Contacted various shipping carriers to submit claims. Assisted Inside and Outside Sales Reps. Processed Orders submitted by outside Sales Reps.

Teacher Assistant/Closer

• Jan 2018 - May 2021

Promoted a positive learning environment by the type language and activities. Encouraged children to develop new tasks. Adapted in a fast-past environment. Oversaw the daily schedule and stuck to it. I started at Little Jewels Learning Center in the beginning of 2018 as a substitute teacher and have played many roles leading to where I am now. I have experienced all age groups. Communicating with parents, co-workers, the leadership staff, and especially the leaders and communicators of the future! This job was a good fit for me to work while in college and do something I do enjoy. Learning the importance of good customer service and strong relationships with families is key. Show less