Loreta Zorgevica

Payments and Fraud Specialist at Printful
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Contact Information
us****@****om
(386) 825-5501
Location
Mārupe, Mārupe Municipality, Latvia, LV

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Bio

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Credentials

  • Learn C Course
    Codecademy
    Mar, 2023
    - Nov, 2024
  • Learn CSS Course
    Codecademy
    Feb, 2023
    - Nov, 2024

Experience

  • Printful
    • United States
    • Printing Services
    • 700 & Above Employee
    • Payments and Fraud Specialist
      • Jun 2023 - Present

    • Customer Support Specialist
      • Apr 2023 - Jun 2023

  • Self-employed
    • Graphic Designer
      • Jan 2021 - Jun 2023

      Logo design Brand identify development Social media managment Content creation Logo design Brand identify development Social media managment Content creation

  • Science22.com
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Customer Support Specialist
      • Dec 2021 - Aug 2022

      Responded to customer concerns, questions in the web app chat and emails, instagram and Facebook messages through Zendesk with 200 answered ticket daily goal. Responsible for analysing, resolving refund and cancellation requests. Reporting data in Microsoft Excel. Resolving customer inquiries in a timely manner. Working with such payment providers as PayPal, Stripe and Primer and Primer Adyen. Responsible for analysing, answering and documenting customer disputes/ chargeback requests through PayPal and Stripe. Interpersonal communication through RocketChat, Trello, Email and using Google Meets and Zoom. Show less

  • Janis Roze Ltd
    • Latvia
    • Retail
    • 1 - 100 Employee
    • Customer Service Consultant
      • Sep 2021 - Dec 2021

  • Punktiņa un Antons
    • Mārupe, Mārupe Municipality, Latvia
    • Co-Owner
      • 2021 - Sep 2021

  • Waffle Shoppe
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Cook
      • Oct 2020 - Apr 2021

  • Steve Madden Europe
    • Netherlands
    • Retail
    • 1 - 100 Employee
    • Customer Consultant
      • Jun 2020 - Aug 2020

Education

  • Codecademy
    Full-Stack Software Engineer
    2022 -
  • Marupe State gymnasium

Community

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