Lorenzo Topacio
UX Researcher at Pieneer- Claim this Profile
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Bio
Credentials
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EDS124AR Teaching Computation in the Digital World
CourseraMar, 2022- Nov, 2024
Experience
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Pieneer
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United States
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Technology, Information and Media
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1 - 100 Employee
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UX Researcher
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Aug 2023 - Present
- Conducted user interviews to gather feedback and ideate how our app could be beneficial which led to 100 organizations enlisting in our app's services.- Collaborated closely with the design and development teams to ensure a user-centric design approach throughout the product development lifecycle.- Employed mixed-methods research, combining quantitative data analysis and qualitative insights to inform product strategy decisions.- Contributed in increasing design system adoption by collaborating with development teams and addressing user pain points identified through research. Show less
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Outreach Associate
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May 2023 - Sep 2023
-Develop and execute outreach strategies to increase awareness and support for the organization's app, called Reach.-Identify and establish partnerships with local community groups, schools, businesses, and other relevant organizations to expand the organization's influence.-Conduct and led 5 weekly interviews on average to engage with various stakeholders and promote the organization's initiatives.
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Chipotle Mexican Grill
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United States
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Restaurants
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700 & Above Employee
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Certified Trainer
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Jun 2020 - Present
Monitor food preparation for 2000 daily customers while communicating with kitchen staff to uphold health and safety standards for high quality meals. Monitor food preparation for 2000 daily customers while communicating with kitchen staff to uphold health and safety standards for high quality meals.
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UC San Diego
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United States
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Higher Education
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700 & Above Employee
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Designer
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Oct 2021 - Dec 2021
- Designed a method to better organize items in a user's shopping cart on the Amazon website and gave them the ability to add personal notes to any item. - Created 2 high fidelity prototypes using Figma to showcase our redesigns - Conducted user testing that had participants complete various tasks related to our redesigns, providing feedback on how user friendly our ideas were. - Designed a method to better organize items in a user's shopping cart on the Amazon website and gave them the ability to add personal notes to any item. - Created 2 high fidelity prototypes using Figma to showcase our redesigns - Conducted user testing that had participants complete various tasks related to our redesigns, providing feedback on how user friendly our ideas were.
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UC San Diego
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United States
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Higher Education
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700 & Above Employee
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Student Designer
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Jan 2021 - Mar 2021
-Invented a sustainable meal plan feature for HelloFresh that allows users to purchase meal kits that uses produce from grocery stores that otherwise would have been wasted. -Designed a high fidelity prototype that showcases the different interfaces that would be added to the mobile app as part of the "Local Sustainability Plan" -Integrated different popups and buttons in our prototype that gives users the ability to click and discover the different aspects of our feature implementation. Show less
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Sony
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Entertainment Providers
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700 & Above Employee
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UX Researcher
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Jan 2021 - Feb 2021
Critiqued a new model of Sony headphones and its partnered audio software by testing its usability in 3 different real-life scenarios. Critiqued a new model of Sony headphones and its partnered audio software by testing its usability in 3 different real-life scenarios.
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UC San Diego
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United States
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Higher Education
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700 & Above Employee
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Restaurant Shift Lead
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May 2019 - Mar 2020
-Responsible for overseeing the daily operations of the restaurant, ensuring high-quality service and exceptional customer experiences. -Handled customer inquiries, managed inventory and ordering supplies, and ensured that the restaurant was clean and well-maintained. -Facilitated the training of new team members ensuring that they are able to operate efficiently and effectively. -Responsible for overseeing the daily operations of the restaurant, ensuring high-quality service and exceptional customer experiences. -Handled customer inquiries, managed inventory and ordering supplies, and ensured that the restaurant was clean and well-maintained. -Facilitated the training of new team members ensuring that they are able to operate efficiently and effectively.
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Union Marine
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United States
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Travel Arrangements
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1 - 100 Employee
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Detail Associate
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Jun 2018 - Sep 2018
-Provided exceptional cleaning services using top-of-the-line cleaning products and techniques -Performed a range of services tailored to meet the specific needs of a customer's boat including regular maintenance cleanings, deep-cleaning, and restoration projects. -Provided exceptional cleaning services using top-of-the-line cleaning products and techniques -Performed a range of services tailored to meet the specific needs of a customer's boat including regular maintenance cleanings, deep-cleaning, and restoration projects.
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Education
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2018 - 2022
UC San Diego
Bachelor of Science - BS, Cognitive Science: Design and Interaction specialization -
2018 - 2022
UC San Diego
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