Lorenzo Soto
General Manager at Saddle Ranch Chop House- Claim this Profile
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Bio
Credentials
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Human Resource Management- University of Phoenix
-Jan, 2011- Oct, 2024
Experience
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Saddle Ranch Chop House
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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General Manager
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Mar 2015 - Present
-Manage the restaurants financial performance while working to improve fiscal performance on a week to week basis -Manage a staff of 175 employees in all areas including hiring, training, coaching, schedules, policy & procedure and adherence to company standards -Create and manage staff labor proformas, sales forecast, and product mix forecast utilized to staff appropriate departments daily -Maintain daily communication with all company stakeholders including the president/owner, corporate team, and district manager -Coach, manage and lead management team in order to improve staff performance, morale, and ultimately guest experience -Oversee all in house departments including Chefs, Assistant Managers, Office Managers, Maintenance Team, BOH and FOH employees -Exceed all standards including food quality, service levels, restaurant maintenance and cleanliness -Improved Yelp scores from 2.5 to 3.5 Stars in a four month period and still improving Show less
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Hootwinc LLC
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United States
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Restaurants
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1 - 100 Employee
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General Manager, Training General Manager
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Jun 2011 - Mar 2015
-Manage the restaurants financial performance and exceed all budgetary goals on monthly and quarterly basis in the areas of Labor, Cost of Sales, Total Controllable Income, and overall Ebita -Manage all vendors including Cost of Goods On Hand, Cost of Sales, Quality and local market drivers such as craft beer, and daily specials based on the locations geographic location -Manage a staff of 60-100 employees at a time based location, ensure all employees are HR compliant including executing hiring, orientations, employee food handling certifications, and employee performance management -Responsible for conducting eight week Manager In Training course for all newly hired or promoted managers and General Managers. -Maintained a reputation as a fixer within the organization by taking over locations which were failing financially, physically and with low employee morale and changing directions and turning the locations into an over-achieving business unit Show less
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SMS Solutions LLC
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Business Consulting and Services
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1 - 100 Employee
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Supply Chain Manager
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Jun 2009 - Jun 2011
-Strategic liaison for Aerospace prime manufacturer representative in F-18/F-35 fighter jet supply chain in areas of personal expertise including: technical trouble shooting, employee electronic asset maintenance, supplier performance improvement specialist -Managed 48 downstream Northrop Grumman part manufacturers in 19 different states to ensure on-time delivery of critical components to production line -Senior Management workforce liaison for Operations, Technical, Administrative, and Employee Resource Management departments Show less
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Palace Entertainment
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United States
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Entertainment
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300 - 400 Employee
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Food and Beverage Manager
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Sep 2004 - Jun 2009
-Responsible for all HR functions including hiring, orientations, daily employee management of 15-25 employees. -Financially accountable for business unit within the theme park as a whole -Manage all employees including BOH, FOH, Birthday and Group Sales department -Vendor Management including Food, Promotional, Beer and Liquor ordering and AP processing -Ensure that all corporate marketing programs are executed in the correct fashion and make suggestions for new programs with the Director of Food and Beverage and General Manager -Act as Manager on Duty for the entire theme park including oversight of restaurant, birthday sales, rides, games and attractions within the locations. -Ensure park was OSHA, EcoSure and Health Department compliant Show less
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Education
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2007 - 2011
University of Phoenix
Bachelor’s Degree, Business Administration and Management, General
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