Lorenzo Ramirez (E-Coach)
English Language Teacher at Instituto Cultural Dominico Americano- Claim this Profile
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Spanish Full professional proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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TESOL
World LearningJun, 2014- Oct, 2024
Experience
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Instituto Cultural Dominico Americano
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Dominican Republic
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Education Management
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100 - 200 Employee
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English Language Teacher
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Jan 2015 - Present
• Supervise student learning using proper assessment tools • Observe and give proper feedback to teachers based on performance • Create action plans based on feedback given for areas of improvement• Lead and organize students on projects and presentations• Won ¨ Teacher of the year ¨ in 2018 • Design student centered lesson plans focused on communication and fluency• Instruct lessons based on TESOL theory and best practice• Train and give workshops to new and experienced teachers Show less
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Language program coordinator
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Oct 2019 - Dec 2021
Plan and organize academic year for the EIP Lead and train teachers Organize activities for the academic yearAdministrate the language program to run smoothSupervise academic leadersObserve teachers and give feedback and action plans for areas of improvement
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Alorica
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United States
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Outsourcing/Offshoring
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700 & Above Employee
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Customer Service Representative
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Jul 2011 - Sep 2014
Provided customer service for Samsung retail products. There I worked with their client retention team then transferred over to their service tracking dept. Both experiences have given me the skills necessary to provide exceptional customer service and an insight on the retail industry. I understand developing long lasting customer relationships is essential in the retail business and have been able to to take the skills developed from this job combined with teaching at a high level to my own project where customer service has been the key to my success also. Show less
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Education
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2018 - 2019
University of Maryland Baltimore County
Certificatio, Teacher Education and Professional Development, Specific Subject Areas
Community
