Lorenzo Jones

Store Manager at Scandinavian Designs
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 100 - 200 Employee
    • Store Manager
      • Feb 2023 - Present

    • Regional Sales Manager
      • Mar 2021 - 2022

      Develop sales strategies by combining best practices and forecast sales volumes for your team's territory. • Recruit, hire and enable high quality Account Executives. • Communicate and present complex solutions to upper level management. • Provide market feedback to management team to optimize sales strategy and positioning. • Implement the field sales activity plan, arrange and conduct sales meetings with potential customers. • Manage and expand sales with key accounts and ensure that service levels meet/ exceed customer expectations. • Prepare sales forecasts and develop annual sales quotas. • Establish and adjust selling prices by monitoring costs, competition, supply and demand. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Retail Store Manager
      • Apr 2018 - Mar 2021

      Ensure a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.” • Build relationships with customers and team. Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures. Provide timely, relevant customer follow-up and employee coaching. • Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness. • Leverage company programs and tools to generate local market awareness and drive store traffic. Demonstrate a tenacious drive for results. Hold self and team accountable for becoming trusted, successful “Sleep Experts” and consistently exceeding sales goals. Show less

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 700 & Above Employee
    • Sales Manager
      • Mar 2008 - Mar 2018

      Welcome and professionally engage every guest to ensure guest expectations are met and the • Company’s brand image is properly represented. Follow the Company’s sales approach with each guest to maximize average sales per guest and ensure above-minimum category sales goals. Ask questions and listen to guest needs; provide options and advice on meeting those needs. Perform product presentations, attempt to close each sales opportunity and add on additional items and extended warranties to the sale. • Contact customers after product delivery to ensure total satisfaction and establish next steps to continue to serve the guest in their home furnishing needs. • Complete post-sales order entry and administration processes. • Complete showroom floor recovery processes throughout the day. Show less

    • Retail
    • 1 - 100 Employee
    • Sales Associate
      • Apr 2001 - Apr 2004

Education

  • California State University, Chico
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    1999 - 2003

Community

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