Experience

Connect Informatics S.r.l
• Italy
• IT Services and IT Consulting
• 1 - 100 Employee
• Senior Business Development Consultant

  • Feb 2022 - Present

Dico Technologies Srl
• Italy
• Medical Equipment Manufacturing
• 1 - 100 Employee
• Director Of Operations

  • Oct 2021 - Present


Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Senior Digital Health Consultant

  • May 2021 - Present

  Consultancy Services - incident/problem management continuous improvement as per ITIL framework - Healthcare processes re-design for a Value Based Healthcare - Business development - Management of innovative healthcare projects/programs - Connected care for a patient centric approach - Interoperability and Data driven processes design and implementation support - Healthcare Business operation continuous improvement as per ITIL framework - Development of Commercial & Operation partnerships - Telemedicine & medicine of proximity, process design and implementation support - Advanced Analytics and AI solutions - Digital health training services (digital leadership, data driven processes, privacy and security) Show less



Sviluppo PMI

• Italy
• Book and Periodical Publishing
• 1 - 100 Employee

• Manager participant in the initiative "Sviluppo PMI"

  • Jul 2021 - Oct 2021

  I collaborate in the support program for Lombardy SMEs of the Digital Innovation Hub, in collaboration with Federmanager and Confindustria Lombardia. I collaborate in the support program for Lombardy SMEs of the Digital Innovation Hub, in collaboration with Federmanager and Confindustria Lombardia.



GE Healthcare Digital

• Region (Italy, Malta, Israel) Healthcare Digital Services Director

  • Jul 2011 - Jan 2021

  Managing services pre/post sale (up to 25 directs and 10 indirect headcounts), accountability for regional P&L (15M$), subcontractors and digital partners strategy. Driving regional service sales and customer strategic communications. Commercial support on strategic deals and cross-selling opportunities. In 2018 acting as business General Manager to cover organization transition. Major achievements: - CRM tool & incident/problem management processes re-design and migration to SFDC - Professional services organization reshaped to overachieve business Operative Plan (Day1 NPS from 50% to 83%, Incident NPS from 72% to 92%, remote fix rate from 75% to 98%, +25% on service sales, service OM from 35% to 49%) - Business value proposition enhanced by mean of innovative solutions e.g. design and delivery of clinical collaborative platform in SaaS model. From 2017 to 2019 this generated + 0.9M$ on annual service sales revenues with profitability over 60%. - New Go To Market & Service Model delivered by mean of Healthcare distributors and certified partners to fulfil new strategy and enhance services offer (+15% EQPT orders, 24x7 full risk coverage, Uptime > 99.9%, Major Incidents recovery time < 2 hours, Response time < 15 minutes) Show less



Carestream

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• • Jun 2008 - Jul 2011

  Responsible for RIS/PACS incidents/problems support in Europe, Middle East & Africa coordinating approx. 15 headcounts. Responsible for design and utilization of the incidents proactive monitoring platform. Responsible for Major Incidents reports and stakeholders communication.Major achievements:- Delivery of new dashboard for incidents management and backlog reduction of 35%

• • Jun 2005 - Jun 2008

  Specialist in charge for 3rd parties SW integration platform delivery in EMEA, DICOM/HL7/IHE trainer



Exprivia

• Italy
• IT Services and IT Consulting
• 700 & Above Employee

• Healthcare SW developer & Project Manager

  • Jun 1994 - Jun 2005

  Specialist in charge for Healthcare SW development, RIS/PACS Project Management, Product Management Specialist in charge for Healthcare SW development, RIS/PACS Project Management, Product Management



IRCCS Istituto Nazionale dei Tumori Foundation, Milan, Italy

• Healthcare Digital Consultant

  • 1994 - 2005

  Pioneer on designing and developing a prototype of a Departmental Picture Archiving and Communication Systems (PACS) Pioneer on designing and developing a prototype of a Departmental Picture Archiving and Communication Systems (PACS)