Lorenzo Castrucci

International Business Consultant and Data Analyst at Würth Phoenix
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Contact Information
us****@****om
(386) 825-5501
Location
Rome, Latium, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Full professional proficiency
  • Giapponese Elementary proficiency

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Credentials

  • PRINCE2® 6th Edition Foundation in Project Management
    PeopleCert
    Jun, 2023
    - Nov, 2024
  • ITIL 4® Foundation Certificate in IT Service Management
    PeopleCert
    Jul, 2021
    - Nov, 2024
  • Japanese - Corso Serale 1
    The Japan Foundation
    May, 2019
    - Nov, 2024

Experience

  • Würth Phoenix
    • Italy
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • International Business Consultant and Data Analyst
      • Jan 2020 - Present

      As Business Consultant and Data Analyst I follow in first line some companies of the Wurth Group regarding our SFA Tool SpeedyTouch - UK, Ireland, Netherlands, Belgium, Taiwan, Japan, New Zeland and so on. Involved in every new project of implementation and improvement of the Tool in the Countries under my direct resposibilities. As Business Consultant and Data Analyst I follow in first line some companies of the Wurth Group regarding our SFA Tool SpeedyTouch - UK, Ireland, Netherlands, Belgium, Taiwan, Japan, New Zeland and so on. Involved in every new project of implementation and improvement of the Tool in the Countries under my direct resposibilities.

  • Aubay Italia
    • Italy
    • IT Services and IT Consulting
    • 700 & Above Employee
    • ICT Analyst - Technical Leader
      • Oct 2017 - Jul 2019

      ICT Analyst/Technical Leader - Service Desk at Ericsson Italia on behalf of H3G Italia (Today Wind3): • Reference figure within the Billing / Provisioning / Networking team • Escalation management received from the International customer • Control of customer billing event, db service control, billing system monitoring and quality control of services and products on the billing db. • Fix on Unix systems for the configurations of mobile or datacard services • Control of network coverage and node monitoring Show less

  • ADS Assembly Data System S.p.A.
    • Italy
    • Telecommunications
    • 100 - 200 Employee
    • ICT Analyst
      • Jun 2013 - Sep 2017

      ICT Analyst - Service Desk at Ericsson Italia on behalf of H3G Italia (Today Wind3) with second-level application support tasks in Billing / Network / Provisioning / CRM area ICT Analyst - Service Desk at Ericsson Italia on behalf of H3G Italia (Today Wind3) with second-level application support tasks in Billing / Network / Provisioning / CRM area

  • STM Italia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • ICT Analyst
      • Nov 2011 - May 2013

      ICT Analyst - Service Desk at Ericsson Italia on behalf of H3G Italia (Today Wind3) with second-level application support tasks in Billing / Network / Provisioning / CRM area ICT Analyst - Service Desk at Ericsson Italia on behalf of H3G Italia (Today Wind3) with second-level application support tasks in Billing / Network / Provisioning / CRM area

Education

  • I.T.I.S. G.Giorgi
    Perito Tecnico Industriale, Elettronica e Telecomunicazioni
    2006 - 2011

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