Experience

Bookiply (part of the Holidu Group)

• Germany
• Internet Publishing
• 200 - 300 Employee

• Sales manager

  • Jan 2023 - Present

  Sales Manager for Central Italy - Lead generation - Profiling - Closing deals - Follow up - Consultant In charge of acquiring new apartments that are going to be part of the Bookiply and Holidu adventure in terms of short term rental apartments, dealing with hosts. Us, as a company, we care to offer the best service in Europe for house management at the top level. Sales Manager for Central Italy - Lead generation - Profiling - Closing deals - Follow up - Consultant In charge of acquiring new apartments that are going to be part of the Bookiply and Holidu adventure in terms of short term rental apartments, dealing with hosts. Us, as a company, we care to offer the best service in Europe for house management at the top level.



ARCI - S.R.L.

• Italy
• Building Materials

• Sales Specialist

  • Jul 2022 - Jan 2023

  I developed and implemented a sales strategy for this company, new business/membership/client development, retention of clients/members, and negotiation of contracts. I identified entrepreneurial enterprises and relationship management strategies. I have been the point of contact between different departments in the company such as logistics, warehouse, and property. I developed and implemented a sales strategy for this company, new business/membership/client development, retention of clients/members, and negotiation of contracts. I identified entrepreneurial enterprises and relationship management strategies. I have been the point of contact between different departments in the company such as logistics, warehouse, and property.



webidoo

• Italy
• Technology, Information and Internet
• 200 - 300 Employee

• Digital Sales Executive

  • Apr 2022 - Jul 2022

  I deal with offering digital marketing consultancy for companies, businesses and individuals. The first consultation is aimed at acquiring useful information from the customer to allow me to offer the best and specific solution for your needs, thanks also and above all to the excellent Webidoo offers. Specifically, for 4 years the company has been providing assistance recognized nationally and not only for SMEs and also manages important and international customers, especially for sales around the world. Digital has certainly changed our economy and how consumers perceive businesses. Therefore, being in step with the times is essential to be able to offer an adequate and excellent service to market demand. I therefore take care of following you and recommending the best options and providing you with the tools to finally be able to improve your business and your expertise. Show less



Amazon

• United States
• Software Development
• 700 & Above Employee

• Account manager

  • Feb 2020 - Apr 2022

  - Review and analyze performance metrics to identify areas of opportunity that will drive performance improvement - Primary interface between Amazon and Accounts selling through Amazon platform, proactively fixing their issues and assisting them in developing their e-commerce business - Responsible for a wide range of duties related to the investigation and elimination of online e-commerce fraud, an advocate for the perfect Seller interaction, while following Seller Performance policy to help mitigate risk to the buyer experience and Amazon - Address chronic system issues, provide process improvements, develop internal documentation - Quality audit project - Buddy support for New hires Show less



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Lead Generator

  • Sep 2019 - Feb 2020

  -Finding new prospects to potential sales -Search for new customers and retention of those already acquired. -POC for HP client -Italian and English marketplace The following work gave me the importance of segmentation and analysis of the needs of the customers, the different sales strategies and the truthfulness of the interlocutor. -Finding new prospects to potential sales -Search for new customers and retention of those already acquired. -POC for HP client -Italian and English marketplace The following work gave me the importance of segmentation and analysis of the needs of the customers, the different sales strategies and the truthfulness of the interlocutor.



Airbnb

• United States
• Software Development
• 700 & Above Employee

• Resolution agent

  • Mar 2019 - Sep 2019

  Part of global specialists Team with responsibility task of providing assistance to users who travel with Airbnb. Education, guidance and support on the use of Airbnb platform and tools. Case manager for the resolutions team specialized in critical thinking, advance research and solving urgent travel issues. Knowledge and implementation of company policies with a focus on mediation and resolution of complex cases. Mediation between Host and guests in terms of cancellation and refunds. Show less



JKS Restaurants

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Lead Bartender

  • Aug 2018 - Mar 2019

  -Assisting customers for the entrance -Suggested combination between food and drinks -Providing a great Restaurant - Bar experience -High class environment situated in Bank district in London -Inventing high-end cocktails -Setting up a bar -Stock of the inventory - Coordination with managers and waitress -Manage an high volume of task per day -Assisting customers for the entrance -Suggested combination between food and drinks -Providing a great Restaurant - Bar experience -High class environment situated in Bank district in London -Inventing high-end cocktails -Setting up a bar -Stock of the inventory - Coordination with managers and waitress -Manage an high volume of task per day



GAUCHO

• Hospitality
• 300 - 400 Employee

• Lead Bartender

  • Dec 2017 - Jun 2018

  -Inventing high-end cocktails -Setting up a bar -Stock of the inventory - Coordination with managers and waitress -Manage an high volume of task per day -Assisting customers for the entrance -Inventing high-end cocktails -Setting up a bar -Stock of the inventory - Coordination with managers and waitress -Manage an high volume of task per day -Assisting customers for the entrance



Hotel Savoy

• Argentina
• Hospitality
• 100 - 200 Employee

• Porter

  • Mar 2015 - Oct 2015



Four Seasons Hotel

• United Kingdom
• Hospitality
• 200 - 300 Employee

• Guest Service Agent

  • Apr 2014 - Oct 2014



Grand Hotel Baglioni Firenze

• Italy
• Hospitality
• 1 - 100 Employee

• Porter

  • Apr 2013 - Jan 2014

  Porter and then waiter Porter and then waiter