Lorene Eberhardt
Director Of Operations at Rose Li & Associates, Inc.- Claim this Profile
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Experience
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Rose Li & Associates, Inc.
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United States
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Strategic Management Services
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1 - 100 Employee
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Director Of Operations
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Apr 2020 - Present
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National Capitol Contracting
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United States
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Information Technology & Services
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1 - 100 Employee
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Vice President of Operations
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Jan 2006 - Jan 2020
Successes and Responsibilities included:- Operational and strategic oversight over the full portfolio of company programs and projects reporting to CEO/COO regarding all operational matters, P&L accountability, and strategic planning for company; managed the financial, resource, contract, and business management for operations. - Serving as a central point of contact for company leaders, clients, and partners. Ensured alignment of leaders both within my own team and across all company teams.- Prioritized and focused company leaders in a number of key areas (goals, labor strategy, budget etc). Aid the CEO in strategic planning, uncovering critical efficiencies and preventing duplication of effort.- Mentoring of division and program managers and instituting cross-functional teams that leveraged corporate business operations to enhance project delivery, quality, and efficiency. Worked closely with all business units and functions to align operations with strategy. - Successful, profitable management of largest deployment of videoteleconferencing system in civilian federal agencies ($98M at the Social Security Administration)- Achieved profitability for $4M operating division in first year of leadership after more than 5 years of negative profits and declining revenue.- Led and contributed to Bids & Proposal teams in various capacities, resulting in 50+ successful, winning proposals.- Managed internal ISO 9001, ISO 20000-1 and CMMI teams through certification and appraisal processes to standardize company processes in the key operational and business development areas.- Developed, aligned, and implemented practices to optimize efficiencies, increase scalability, and allow for growth while remaining laser focused on a positive experience for both employees and client. Show less
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Director of Operations
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2009 - 2011
Managed and directed operational activities of service divisions. Ensured team members executed on contracts and projects for federal customers.
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Chinese Christian Schools
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Teacher
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Nov 2003 - Aug 2005
high school English, History, and US Government Teacher high school English, History, and US Government Teacher
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Education
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UC San Diego
BA, Literature/Writing