Lorence Villegas
Senior IT Support Specialist at Mercedes-Benz Group Services Philippines, Inc.- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Central Luzon, Philippines, PH
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Experience
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Mercedes-Benz Group Services Philippines, Inc.
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Philippines
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Financial Services
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400 - 500 Employee
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Senior IT Support Specialist
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Jan 2020 - Present
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IT Support Specialist
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Jan 2018 - Jan 2020
IT Support (Service Desk and Infrastructure)Part of IT Infrastructure Set Up Team.Pioneer Employee of MBGSP Clark.Duties and Responsibilities:Ensures that IT Services are smoothly running.Hardware Troubleshooting (laptop/desktop/IP phones/mobile phones/printers)Software TroubleshootingBasic Network Support.Basic Server Support.Active Directory Management (User, Computer and Share Drive Management)VPN accessRDS, VMWARE, CITRIX, Remote Monitoring Tools.Data RestoreTicket ManagementVendor ManagementHardware and Software InventoryAccounting Management System SupportSAP Support Show less
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Junior IT Support
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Mar 2017 - Jan 2018
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Sutherland
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Desktop Support Engineer
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Jun 2015 - Mar 2017
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OJT
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2013 - 2013
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Education
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2011 - 2015
Systems Plus College Foundation - Balibago, Angeles City
Bachelor's degree, Bachelor of Science in Information Systems -
Bugaan West Elementary School
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Don Jesus Gonzales High School
HiGH SCHOOL DIPLOMA -
SECONDARY SCHOOL
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SEMINARS ATTENDED
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Systems Plus College Foundation
BACHELOR OF SCIENCE, INFORMATION SYSTEM
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