Lorena Julieth Torres Hernández

Analista de tecnología junior at Precia PPV S.A
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Contact Information
us****@****om
(386) 825-5501
Location
Colombia, CO
Languages
  • Inglés Limited working proficiency

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Bio

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Credentials

  • Introducción a las habilidades profesionales en el análisis de datos
    LinkedIn
    Feb, 2023
    - Nov, 2024
  • Processing Data on AWS
    Pluralsight
    Jan, 2023
    - Nov, 2024
  • Curso Básico de Python
    Platzi
    Dec, 2022
    - Nov, 2024
  • Curso de POO y Algoritmos con Python
    Platzi
    Dec, 2022
    - Nov, 2024
  • Cómo y Por Qué Aprender Data Science e Inteligencia Artificial
    Platzi
    Dec, 2022
    - Nov, 2024
  • Curso de Ingeniería de Datos con Python
    Platzi
    Aug, 2022
    - Nov, 2024
  • Desarrollo de aplicaciones web
    Universidad Industrial de Santander
    Dec, 2021
    - Nov, 2024
  • Fundamento de programación Python, Java, desarrollo de software de la misión tic 2022
    Universidad Industrial de Santander
    Dec, 2021
    - Nov, 2024
  • Configuración de dispositivos activos para servicios de red con IPV6
    Servicio Nacional de Aprendizaje (SENA)
    Aug, 2021
    - Nov, 2024
  • Diplomado en Seguridad Informática
    Politécnico de Suramérica
    Jul, 2021
    - Nov, 2024
  • Diploma in Java
    Politécnico Superior de Colombia
    Jun, 2021
    - Nov, 2024
  • Diploma in php
    Politécnico Superior de Colombia
    Jun, 2021
    - Nov, 2024
  • Inglés
    American School Way
    Apr, 2021
    - Nov, 2024

Experience

    • Colombia
    • Financial Services
    • 1 - 100 Employee
    • Analista de tecnología junior
      • Feb 2022 - Present

    • Colombia
    • Telecommunications
    • 1 - 100 Employee
    • Analista de gestión de eventos y monitoreo
      • Oct 2021 - Feb 2022

    • IT support engineer
      • Jun 2021 - Sep 2021

      Service desk management, telephony, avaya configuration, extension update and creation, key creation, call trace tracking, case resolution, remote user support under phone support, VPN installation and update, use of tools such as: Remedy, avaya site administrator, support in video conferencing tool scopia, delivery of reports, monitoring of servers, knowledge in Aura-avaya and SBC. Service desk management, telephony, avaya configuration, extension update and creation, key creation, call trace tracking, case resolution, remote user support under phone support, VPN installation and update, use of tools such as: Remedy, avaya site administrator, support in video conferencing tool scopia, delivery of reports, monitoring of servers, knowledge in Aura-avaya and SBC.

  • Cinatel S.A.S
    • Bogotá, Distrito Capital, Colombia
    • Technical support
      • May 2020 - Aug 2020

      Monitoring of equipment with Windows operating system under the command line for the implementation of TP-Observer monitoring software, customer service under telephone support and troubleshooting remotely using diagnostic techniques, troubleshooting to VPN connectivity, vpn upgrade, performing performance tests together with the client. Monitoring of equipment with Windows operating system under the command line for the implementation of TP-Observer monitoring software, customer service under telephone support and troubleshooting remotely using diagnostic techniques, troubleshooting to VPN connectivity, vpn upgrade, performing performance tests together with the client.

Education

  • Communications militaries school
    degree of engineer, Electronic and telecommunications engineer
    2017 - 2020
  • Escuela de comunicaciones
    Technologist, Technology in Electronics and Communications
    2014 - 2016

Community

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