Lorena Lemes

Operations Assistant at LM Global Design Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin City, County Dublin, Ireland, IE

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Experience

    • Ireland
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Operations Assistant
      • May 2022 - Present

    • Ireland
    • Hospitality
    • 300 - 400 Employee
    • Reservations Sales Agent
      • Dec 2021 - Jun 2022

    • Ireland
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Catering Assistant
      • Apr 2021 - Dec 2021

    • Ireland
    • Retail Groceries
    • 1 - 100 Employee
    • Retail Assistant
      • Feb 2021 - Apr 2021

      Greet customers and make them feel welcome. Be attentive to customers, providing answers to any questions. Ensure a good fit for the customer and the product. Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary). Ensure customers are well-informed on any current sales, rewards programs, and store return policy. Greet customers and make them feel welcome. Be attentive to customers, providing answers to any questions. Ensure a good fit for the customer and the product. Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary). Ensure customers are well-informed on any current sales, rewards programs, and store return policy.

    • Hypnotherapist
      • Sep 2019 - Dec 2020

      Studying since September 2019, graduated from the Institute of Hypnosis Portugal in July 2020. Practicing since July 2020. Studying since September 2019, graduated from the Institute of Hypnosis Portugal in July 2020. Practicing since July 2020.

    • United Kingdom
    • Retail
    • 300 - 400 Employee
    • Supervisor
      • Jan 2016 - Nov 2018

       Assisted with an average of 100-150 customer transactions per shift  Maintained balanced cash drawer at all times  Managed all aspects of store presentation and ensured customer satisfaction  Promoted store sales and profit goals  Processed payments by cash, checks, credit cards or automatic debits  Promoted from a Sales Associate to a Supervisor  Maintained and exceeded monthly store goals throughout the year  Lead all aspects of retail operations such as merchandising, sales, customer service, inventory, personnel and payroll management  Maintained exceptional relations with clients for future sales  Managing, training and supervising on average 6 staff, assisting staff to maintain excellent service standards  Hiring new members of staff within the remits of the company policies Show less

    • Intern
      • Jul 2014 - Jul 2015

      Assisted with Liquidation of expenses. Execution of the approved budget and Collections & Sistema Siafi (Integrated System of Financial Administration). Assisted with Liquidation of expenses. Execution of the approved budget and Collections & Sistema Siafi (Integrated System of Financial Administration).

    • Administrative Assistant
      • Mar 2009 - Mar 2011

       Acting in the Homologations Sector, sales of cellular phones with control plans, Directory Office and Doctor's Office - With reception and appointment of consultations

    • Intern
      • Jul 2008 - Feb 2009

       Acting in the mobile telephony (Sales and Contracts) and discharge of debts

Education

  • Centro Universitario Euro Americano
    Bachelor's degree, Accounting
    2011 - 2015

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