Experience

Dixie Tool Company

• Brownsville, Texas Area

• Procurement Specialist

  • Aug 2015 - Present

  Responsible of preparation, implementation and execution of purchasing activities of tooling and supplies. Analyzed demand metrics to optimize global demand, supply planning, and leverage data to forecast inventory requirements. Controlled inventory levels to ensure efficiency, cost savings and best practices. Performed sourcing, liaising and negotiating with new and existing suppliers to improve business practices. Executed cost-analysis to control costs and actualize plans to reduce freight costs and re-negotiated contracts with suppliers. Tracked order acknowledgements, prepare backlog reports and communicate potential interruptions to internal customers. Maximized budgets by eliminating overstock and obsolete materials. Helped creating processes and procedures to insure inventory integrity, shipment transfers and pricing updates. Show less



Universal Lighting Technologies

• Matamoros Area, Mexico

• Bilingual Customer Service Advocate

  • Jan 2014 - Aug 2015

  Responsible for maintaining working relationship with customers by pro-actively communicating order status of orders placed with the company. Completed pre-sale activities of price verification, stock availability, and basic technical information. Performed sales activities including orders entering, expediting orders, and handled customer inquiries in a prompt and courteous manner. Responsible for maintaining working relationship with customers by pro-actively communicating order status of orders placed with the company. Completed pre-sale activities of price verification, stock availability, and basic technical information. Performed sales activities including orders entering, expediting orders, and handled customer inquiries in a prompt and courteous manner.



IOEST

• Public Relations Director

  • Jun 2013 - Jan 2014

  Responsible for developing and implementing effective public relations strategies and communications for the University.Set public relations strategy for the Institution’s marketing strategy, managing related public relations activities and media relations efforts.Develop public relations plans, materials and story lines as well as social media content that support the institution.Prepare informational collateral, i.e., brochures, handouts, promotional material that serve to reach current and potential consumers.Extend social media presence by growing current social media assets and by seeking new opportunities.Represent the institution at trade shows and conferences; use these venues to promote the institution’s key messages. When appropriate, act as the official spokesperson.Manage special events and conferences introducing new programs, courses, or other activities the institution supports in order to gain earned media and garner public attention.Manage the social media and public relations budget. Show less

• Social Media & Digital Marketing Manager

  • Feb 2013 - Jan 2014

  Provide project management support for social and digital marketing initiatives, including liaising with internal teams, securing approvals and tracking timelines executive.Responsible of the content for social and digital media platforms including Twitter, Facebook, Instagram, Pinterest, YouTube, Email and the University’s interim website.Contribute to customer acquisition email subscriber database and new Facebook likes through email and social acquisition campaigns, refer-a-friend programs and surveys.Track and report metrics around social posts and fan engagement.Apply learning analysis to feed back to the team. Show less



The Body Shop (L'Oréal)

• Wake Forest, North Carolina

• Sr. Bilingual Retail Help Desk Coordinator and Trainer

  • Nov 2010 - Oct 2012

  Provided retail operational support for over 400 stores in the North America Zone. Served as customer service liaison between the company’s internal departments and retail shops in Mexico, Latin America and USA. Responsibilities included creating and implemented the Corporate Retail Training Manual; this manual and it´s processes became the global standard for training and development for the department. Provided simultaneous translation and interpretation, of oral and written information, from English into Spanish, and Spanish into English as needed for all levels and departments e.g., Legal, Operations, Commercial, etc. Show less



Comfort4Brides, LLC

• Raleigh-Durham, North Carolina Area

• Owner/Manager

  • Jan 2008 - Jan 2010

  Manager of a bridal boutique and responsible of the administration of the business including planning all the retail activities, negotiations, purchasing, marketing, payroll, budget, scheduling staff meetings, events, reports, mass-mailings, inventory, promotions, maintained clientele book and sales records. Manager of a bridal boutique and responsible of the administration of the business including planning all the retail activities, negotiations, purchasing, marketing, payroll, budget, scheduling staff meetings, events, reports, mass-mailings, inventory, promotions, maintained clientele book and sales records.



DESMAR MANAGEMENT SERVICES CORP.

• Raleigh-Durham, North Carolina Area

• Shift Manager and Trainer

  • May 2005 - May 2007

  Manager of a franchise restaurant with responsibilities such as training staff and human resources tasks. Led a team of 10 member staff daily. Planned and arranged caterings, and receptions. I was responsible of restocking all inventory and maintaining the quality control of the restaurant. Performed a variety of administrative duties. Manager of a franchise restaurant with responsibilities such as training staff and human resources tasks. Led a team of 10 member staff daily. Planned and arranged caterings, and receptions. I was responsible of restocking all inventory and maintaining the quality control of the restaurant. Performed a variety of administrative duties.



BEGAHER SA de CV Matamoros, Tamaulipas. Mexico.

• Personal Assistant

  • 2000 - 2003

  Knowledge of the whole process in the import and export of merchandise through the border between Mexico and United States. Scheduling appointments and assisting the Mexican custom in charge. Assisted with all other office administrative duties. Inputting data and office errands. Knowledge of the whole process in the import and export of merchandise through the border between Mexico and United States. Scheduling appointments and assisting the Mexican custom in charge. Assisted with all other office administrative duties. Inputting data and office errands.