Experience

D24

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Senior Operations Manager

  • Jan 2023 - Present



Clients Welcome Ltd.

• Tel Aviv, Israel

• Operations Manager

  • Jan 2018 - Oct 2022

  Operations Manager: • Design and implement business strategies, plans, and procedures. • Set a comprehensive goal for performance and growth. • Oversee daily operations of the company and daily work. • Locating problems in the company's supply chain through quality control checks. • Define the scope of work and deliverables. Head of Account Management: • Management and development of customer success managers. • Accountable for the team, as well as managing all accounts. • Creating and refining processes to monitor performance. Show less



Q.B.O Services Ltd

• Software Development
• 1 - 100 Employee

• Head of Internal Marketing

  • Sep 2015 - Sep 2017

  Head of Internal Marketing: • Project Management. • Liaise with marketing and BI teams to optimize all campaigns continuously. • Create and manage promotions and campaigns. • Analyze results and produce detailed performance reporting. Head of Internal Marketing: • Project Management. • Liaise with marketing and BI teams to optimize all campaigns continuously. • Create and manage promotions and campaigns. • Analyze results and produce detailed performance reporting.



bwin

• Austria
• Gambling Facilities and Casinos
• 300 - 400 Employee

• Promotion Executer

  • Jan 2010 - May 2015

  Email Marketing - Campaign Specialist: • Execute and monitor all email marketing campaigns. • Create and send mailers and pop-ups to all users according to segmentation. • Liaise with marketing and BI teams to ensure continuous optimization. VIP Account Manager – [Spanish and English]: • Provide prompt, courteous, and effective customer support. • Assess and summarize customer success. • Enhance customer experience by maximizing cross and up-sell opportunities. Email Marketing - Campaign Specialist: • Execute and monitor all email marketing campaigns. • Create and send mailers and pop-ups to all users according to segmentation. • Liaise with marketing and BI teams to ensure continuous optimization. VIP Account Manager – [Spanish and English]: • Provide prompt, courteous, and effective customer support. • Assess and summarize customer success. • Enhance customer experience by maximizing cross and up-sell opportunities.