Experience

Fitzpatricks Private Wealth

• Australia
• Financial Services
• 1 - 100 Employee

• Executive team assistant

  • Oct 2021 - Present



JEM Promotional Products

• Australia
• Advertising Services
• 1 - 100 Employee

• District Business Manager

  • Jul 2020 - Oct 2021



The Athlete's Foot

• United States
• Retail
• 1 - 100 Employee

• Store Manager

  • May 2017 - Jul 2020

  Manage a team of 14 casual and full-time employee’s delegating responsibilities in a fast paced and high-pressure environment.Established a positive rapport with local health professionals and clientele in order to maintain long term relationships and repeat business.Implemented weekly training programs for KPI Results, achieving a better understanding of where I needed to focus on my staff to progress.Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.Tasked with identifying, interviewing, hiring and training of all staff in all of the brands that we stock.Quotations for Health patients mainly from the Department of Veteran Affairs (DVA).Improved operational planning and business frameworks to enhance resource utilization and reduce waste.

• Assistant Manager

  • Nov 2013 - May 2017

  Developed relationships with brands and suppliers to ensure the highest quality product and services.General management of daily organizational operations including but not limited to invoicing, checking indents, balancing stock, rostering and cash handling.Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.

• Salesperson

  • Jun 2011 - Nov 2013

  Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.Reconciled daily sales transactions to balance and log day-to-day revenue with Erply.Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.Trained new employees in specific job requirements.



THE APPLIANCE WAREHOUSE LIMITED

• United Kingdom
• Retail

• Web Sales Executive

  • Nov 2009 - Jun 2010

  Demonstrating and presenting products from various brands to customers and businesses. Maintaining up to date knowledge of all products and accurate records. Establishing new business & clients. Assist in customer interactions and ensure that customer satisfaction is enhanced during the purchasing experience . Ability to multi-task with completing sales and live chat with numerous customers on the web. Demonstrating and presenting products from various brands to customers and businesses. Maintaining up to date knowledge of all products and accurate records. Establishing new business & clients. Assist in customer interactions and ensure that customer satisfaction is enhanced during the purchasing experience . Ability to multi-task with completing sales and live chat with numerous customers on the web.