Experience

Papa & Barkley

• United States
• Manufacturing
• 1 - 100 Employee

• Director of Extraction

  • Feb 2023 - Present

• Director of Hash Production

  • Apr 2022 - Jul 2023

• Hash Production Manager

  • Jul 2021 - Mar 2022



Humboldt Farms

• United States
• Manufacturing
• 1 - 100 Employee

• Supply Planning Manager

  • Dec 2020 - Jul 2021



Papa & Barkley

• United States
• Manufacturing
• 1 - 100 Employee

• Business Analyst

  • Mar 2020 - Dec 2020

• Systems Coordinator

  • Aug 2019 - Mar 2020



Northcoast Horticulture Supply

• United States
• Retail
• 1 - 100 Employee

• Systems Administrator

  • May 2019 - Aug 2019



Form 10 Group Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Support and Marketing Specialist

  • Apr 2019 - May 2019

• CalOrigin Training and Support Specialist Lead

  • Jan 2018 - Apr 2019

  Provided excellent customer service for CalOrigin for operators and government officials across multiple jurisdictions. Answered calls and emails pertaining to the system, ensuring that customers received the help that they needed. Escalated problems to developers when required. Conducted four hour in-person training sessions to groups of up to 12 people on the online platform and provided refresher courses. Helped maintain training material and created new training documents for customer reference. CalOrigin is a tracking program that helps consumers choose safe California cannabis, helps the industry meet government regulations, and helps authorities ensure that cannabis is legal and of the highest possible quality. Show less



Humboldt Ag Supply

• Arcata, CA

• Office Manager and Product Specialist

  • May 2016 - Jan 2018

  Ensured that orders arrived accurately and efficiently to customers- starting from ordering inventory and ending with loading or delivering to the customer. Created invoices, accepted and applied payments, and called customers for outstanding bills which included being proficient with Quickbooks accounting software. In charge of making deposits for the company. Created office and warehouse protocols and was in charge of making sure that the warehouse workers were completing tasks correctly and in a timely manner. Accountable for scheduling incoming trucks, scheduling outgoing order deliveries, and delegating tasks to truck drivers. This included renewing truck insurance, keeping mileage logs, and scheduling truck maintenance. Responsible for completing paperwork for new hires and keeping track of time cards. Worked closely with the bookkeeper to help complete payroll. Helped package goods for resale and created labels for goods. Mixed and packaged amendments and conditioners for orders and helped to pack pallets for shipping. Created compost tea brewers, up to 1,000 gallons. Worked with CDFA to provide organic certification for products. Forklift certified with the Northern California Safety Consortium and proficient in bobcat operation. Show less



FoxFarm Soil & Fertilizer Company

• United States
• Manufacturing
• 1 - 100 Employee

• Product Specialist

  • May 2014 - May 2016

  Answered calls and emails pertaining to FoxFarm products and effectively resolved customer problems and concerns. Assisted with promotional item management and was cross-trained in order entry. Answered calls and emails pertaining to FoxFarm products and effectively resolved customer problems and concerns. Assisted with promotional item management and was cross-trained in order entry.



Humboldt State University

• United States
• Higher Education
• 700 & Above Employee

• Instructional Support Assistant

  • Jun 2013 - Jun 2014

  Provided customer service support to students, professors, and staff for the online learning platform Moodle. Conducted training and created comprehensive support documents.

• Moodle Assistant

  • Aug 2009 - Jun 2013

  Provided customer service support to students, professors, and staff for the online learning platform Moodle.