Loren Chu

IT Service Delivery Manager at Cathay Pacific Catering Services (H.K.) Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong SAR, HK

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Credentials

  • Project Management Professional (PMP)
    Project Management Institute
    May, 2020
    - Nov, 2024
  • ITIL Foundation Level
    AXELOS Global Best Practice
    Nov, 2019
    - Nov, 2024
  • Certified Scrum Master
    Global Association for Quality Management (GAQM)
    Jan, 2018
    - Nov, 2024
  • Agile Project Management - Practitioner
    APMG International
    Oct, 2017
    - Nov, 2024
  • PRINCE2 Practitioner
    AXELOS Global Best Practice
    Mar, 2017
    - Nov, 2024
  • Oracle Certified Professional 8i, 9i
    Oracle
    Jun, 2001
    - Nov, 2024

Experience

  • Cathay Pacific Catering Services (H.K.) Ltd.
    • Hong Kong
    • Airlines and Aviation
    • 100 - 200 Employee
    • IT Service Delivery Manager
      • 2011 - Present

      Project Management, application strategy and architecture design for in-house developed ERP system; Supplier management on automated system and intranet implementation; Business solution and process design to resolve business problems; Leading a team of Business Analyst and developers for application development using latest web technologies; Project Management, application strategy and architecture design for in-house developed ERP system; Supplier management on automated system and intranet implementation; Business solution and process design to resolve business problems; Leading a team of Business Analyst and developers for application development using latest web technologies;

  • Cathay Pacific Catering Services (H.K.) Ltd.
    • System Analyst
      • 2006 - 2010

      Project Management, business requirement gathering and overall system architecture design for in-house ERP system; Data analysis for material consumption and variance; Oracle Database administrator Project Management, business requirement gathering and overall system architecture design for in-house ERP system; Data analysis for material consumption and variance; Oracle Database administrator

  • Cathay Pacific Catering Services (H.K.) Ltd.
    • Senior Analyst Programmer
      • 2004 - 2005

      Leading a team of programmers to support and perform system enhancements for in-house developed ERP system using PowerBuilder; Oracle Database administrator

    • Analyst Programmer
      • 2001 - 2004

      System support and development of in-house developed ERP system using PowerBuilder; Oracle database administrator;Technical lead to programmers

  • Liu Chong Hing Bank Ltd
    • Analyst Programmer
      • 1999 - 2001

      Application development of Auto Fund Transfer using Oracle Forms and PL/SQL; Document Management System using Oracle Forms and PL/SQL Application development of Auto Fund Transfer using Oracle Forms and PL/SQL; Document Management System using Oracle Forms and PL/SQL

  • Vitasoy International
    • Programmer
      • 1996 - 1999

      Application Development (Inventory System, Training System) using Visual Basic, SQL Server; Sales data analysis by SPSS Application Development (Inventory System, Training System) using Visual Basic, SQL Server; Sales data analysis by SPSS

Education

  • The Chinese University of Hong Kong
    Bachelor's degree, Computer Science
    1993 - 1996
  • The Hong Kong Polytechnic University
    Master of Business Administration (with Credit)
    2006 - 2008

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