Experience

Book & Ladder

• United States
• Real Estate
• 1 - 100 Employee

• Area Director

  • May 2021 - Present



Epoch Residential

• United States
• Real Estate
• 1 - 100 Employee

• Resident Manager-Astoria at Celebration

  • Mar 2019 - May 2021



Lincoln Property Company

• United States
• Real Estate
• 100 - 200 Employee

• Business Manager - Mirasol at Celebration

  • Feb 2017 - Mar 2019

  Manage all operations, including focusing on relationship management and maximizing resident retention for this 210-unit condo/multifamily community. Manage financial requirements ranging from AR/AP to payroll; supervise staff members across maintenance, administration, and accounting. Develop and manage marketing and advertising initiatives. Manage vendor relationships, securing advantageous pricing and minimizing costs. Compile, analyze and report on metrics, including monthly financial statements. Show less



Robbins Property Associates

• Property Manager

  • Apr 2013 - Oct 2016

  Oversee all operations, including focusing on relationship management and maximizing resident retention for this 168-unit multifamily community. Manage financial requirements ranging from AR/AP to payroll; supervise staff members across maintenance, administration, and accounting. Develop and manage marketing and advertising initiatives. Interview residents, manage leasing and documentation, and resolve tenant and operational issues. Manage vendor relationships, securing advantageous pricing and minimizing costs. Compile, analyze and report on metrics, including monthly financial statements. Key Achievement: •Leveraged skill and experience to minimize costs, resulting in increased profit margins of 6.93% above budgeted COI. Show less



Landmark Residential

• Property Manager

  • May 2011 - Apr 2013

  Oversaw all day to day operations, including focusing on relationship management and maximizing resident retention for this 264-unit multifamily community. Managed financial requirements ranging from AR/AP to payroll; supervise staff members across maintenance, administration, and accounting. Developed and managed marketing and advertising initiatives. Interview residents, managed leasing and documentation, and resolved resident and operational issues. Managed vendor relationships, Compiled, analyzed and reported on metrics, including monthly financial statements. Key Achievement: •Increased occupancy rate from 83% to 95% in 90 days by creating and executing a strategic marketing plan. Show less



Ckt Asset Management

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Property Manager

  • Nov 2004 - May 2011

  Oversaw all operations, including interactions with 30+ owners focusing on relationship management and maximizing resident retention for this 720-apartment, 55+ senior-living community. Manage financial requirements ranging from AR/AP to payroll; supervise staff members across maintenance, administration, and accounting. Develop and manage marketing and advertising initiatives. Interview residents, manage leasing and documentation, and resolve resident and operational issues. Manage vendor relationships, securing advantageous pricing and minimizing costs. Compile, analyze and report on metrics, including monthly financial statements.Key Achievements:•Leveraged skill and experience to minimize costs, resulting in increased profit margins.•Utilize outstanding communication and interpersonal skills, combined with dedication to efficient, effective issue resolution, to provide first-class customer service. Show less

• Property Manager

  • Mar 2002 - Nov 2004

  Directed administrative, maintenance / repair, financial management, human resources and customer relationship management functions for two 336-unit multifamily communities. Prepared and managed budget and oversaw cross-functional staff. Managed inventory, supplies, and vendor relationships; implemented cost-control initiatives. Created and deployed marketing campaigns and managed lease-up. Ensured quality resident relationships to foster retention and prepared reports to support decision-making. Trained, coached and mentored team members.Key Achievements:•Planned, completed & managed a highly successful 336-unit tax-credit new construction lease-up project for Wilson.•Developed and managed comprehensive multimillion-dollar renovation project for Landmark, including interior / exterior upgrades and amenity additions. Show less

• Property Manager

  • Jun 1998 - Mar 2002

  Managed increasingly complex roles involving full oversight of all functions, including administration, building and grounds maintenance, resident lease-ups and relationships, and financial oversight. Managed resident interactions and resolved emerging issues to ensure satisfaction and strong occupancy rates. Prepared and managed budget; oversaw AR/AP and reporting. Mentored and coached team members and ensured bond compliance.Key Achievement:•Adeptly managed multiple priorities and community requirements, earning recognition resulting in promotions. Show less