Loreen Besarabic

Operations Manager at My Personal Recruiter
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Contact Information
Location
Charlotte Metro
Languages
  • English Full professional proficiency
  • Serbian Limited working proficiency
  • Japanese Elementary proficiency
  • Filipino Native or bilingual proficiency

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5.0

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Nenad Lovric

I had the privilege of working closely with Loreen on a challenging Reverse Recruiting project for Jackson Square Company, and I am thrilled to wholeheartedly recommend her based on our collaboration. Loreen's contributions to the project were nothing short of exceptional. Loreen's approach to teamwork is truly commendable. She effortlessly blended her expertise in recruitment processes with her fantastic interpersonal skills, making her an invaluable team player. Her ability to communicate effectively, listen attentively, and provide insightful suggestions greatly enhanced our team's dynamic and productivity. What stood out the most was Loreen's deep knowledge of recruitment processes. Her insights and strategies demonstrated a thorough understanding of the intricacies involved in reverse recruiting. Her dedication to staying updated with the latest industry trends and best practices was evident throughout the project, and it significantly contributed to the project's success. Loreen's positive attitude was infectious and played a vital role in maintaining a motivated and enthusiastic atmosphere within our team.

Rem A.

Loreen is such an awesome addition to our team when she was with us. She swiftly was able to adapt to the demands of working night shift and familiarizing with the procedures in a short period of time. Don’t miss out on a hardworking team player like her!

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Credentials

  • Qualia Certified User
    Qualia
    Jan, 2020
    - Sep, 2024
  • Occupational Health and Safety
    Philippine Department of Labor and Employment
    Apr, 2015
    - Sep, 2024
  • Callan Method Teacher
    Callan Method Organisation
    Jan, 2015
    - Sep, 2024

Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Operations Manager
      • Oct 2023 - Present

      Responsible for developing and implementing training programs to enhance employee skills and performance. Manages customer relationships, ensuring excellent customer service. Handles diverse finance tasks such as computing salaries and effectively managing the company budget. Oversees the procurement of essential company supplies and resource management. Leads the recruitment and training of new staff, contributing to the growth and success of the organization. Responsible for developing and implementing training programs to enhance employee skills and performance. Manages customer relationships, ensuring excellent customer service. Handles diverse finance tasks such as computing salaries and effectively managing the company budget. Oversees the procurement of essential company supplies and resource management. Leads the recruitment and training of new staff, contributing to the growth and success of the organization.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Talent Acquisition Specialist
      • Dec 2022 - Present

      In charge of attracting, screening, selecting and onboarding qualified team members who also fit with our company culture. Responsible for recruiting, screening, and interviewing qualified candidates who will ultimately deliver the competitive advantage we need in our company, identify future hiring needs, source and attract candidates by using internal databases, social media, community resources, etc • Design and implement a full-cycle recruiting process • Screen qualified candidates' resumes and job applications • Implement assessment methods to test candidates on job-related skills (e.g. computer skills test, role-playing activities) • Developed new employee onboarding • Prepared candidate profiles and submission Show less

    • Canada
    • Professional Training and Coaching
    • Operations Manager
      • Dec 2022 - Present

      Responsible for developing and implementing training programs to enhance employee skills and performance. Manages customer relationships, ensuring excellent customer service. Handles diverse finance tasks such as computing salaries and effectively managing the company budget. Oversees the procurement of essential company supplies and resource management. Leads the recruitment and training of new staff, contributing to the growth and success of the organization. Responsible for developing and implementing training programs to enhance employee skills and performance. Manages customer relationships, ensuring excellent customer service. Handles diverse finance tasks such as computing salaries and effectively managing the company budget. Oversees the procurement of essential company supplies and resource management. Leads the recruitment and training of new staff, contributing to the growth and success of the organization.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Personal Assistant to Managing Director
      • Mar 2020 - Dec 2022

      Braden James Group, USA Remote Served as a personal assistant to the Managing Director. Coordinated full recruitment processes and procedures, such as job posting, candidate selection, background checks, and interviewing, and created detailed reports for the management. Ensured the onboarding of new colleagues was completed promptly and professionally and served as their primary point of contact for any additional questions during the process of their familiarization with the company. Streamlined the execution of new programs and tactics to maximize employee engagement, satisfaction, and retention. Oversaw and ensured the accuracy of all candidate records on the global recruitment database. • Upgraded candidate follow-up procedure during the recruitment process by automating rejection emails and organizing the delivery of shortlisting callbacks • Handled unexpected issues such as interview cancellations promptly and professionally • Displayed extensive knowledge of the company’s personnel policies and procedures, as well as state and federal laws regarding employee practices Show less

    • Serbia
    • Education Administration Programs
    • 700 & Above Employee
    • Callan Method Trainer
      • Jan 2016 - Sep 2022

      Utilized in-depth knowledge of teaching management to train tutors on the Callan Method. Provided regular reports to the Department Head by analyzing training results and emphasizing improvement points based on personal experience. Demonstrated effective communication skills while responding promptly and professionally to the tutors’ inquiries. Spearheaded learning design strategies,development, and implementation of innovative training programs. In charge of organizing “After Care” lessons for tutors with low results to improve their performance.• Developed and implemented an efficient training course manual to increase efficiency and achieve targets set by the management• Conducted marketing and employer branding activities to attract high-quality tutors exceeding the target number of tutors in three months• Built authentic relationships with students by applying empathetic listening skills, being genuine, and offering support at all stages of their learning process Show less

    • Academic Admin Staff (Editing Department Co-Head)
      • Mar 2015 - Aug 2018

      Golden Great Peak English Inc. PhilippinesActively worked on materials improvement, along with the Editing team, based on personal experience and observations.Conducted recruitment activities to support the HR and Recruitment department in search of high-quality candidates. Assumed responsibility for providing training on the TOEIC/Callan Method to teachers and conducting online English classes for various groups of students via the Native Camp platform. Provided administrative support to ensure the efficient operation of the office.• Demonstrated strong teamwork abilities by collaborating with relevant teams across the company to ensure the smooth running of recruitment campaigns• Simultaneously managed complex scheduling requirements, administrative support, and teaching duties, while achieving targets and maximizing efficiency Show less

    • Recruitment Staff
      • Jan 2015 - Mar 2015

      Conducted recruitment activities to support the HR and Recruitment department in search of high-quality candidates. Assumed responsibility for providing training on the TOEIC/Callan Method to teachers and conducting online English classes for various groups of students via the Native Camp platform. Provided administrative support to ensure the efficient operation of the office.

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Virtual Assistant
      • Nov 2018 - Jun 2020

      Performed various administrative tasks, such as answering phone calls and emails, scheduling meetings, and making travel arrangements for the executives. Managed a contact list and kept online records of customer spreadsheets, while serving as the first point of contact for customers. Performed market research, created and delivered various presentations, and addressed employees’ administrative queries. • Improved customer service and increased revenue by suggesting solutions for improvement, optimizing different procedures, and maintaining trusting relationships with clients and employees • Demonstrated strong communication, time management, and organizational skills by proposing solutions to streamline and automate processes and procedures • Proficient user of MS Office, online calendars, and scheduling Show less

Education

  • St. Catherine's College
    Bachelor's degree, Elementary Education and Teaching
    2009 - 2014

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