Experience

Mark Anthony Brands International

• Ireland
• Food & Beverages
• 100 - 200 Employee

• Supply Chain Finance Analyst

  • Aug 2023 - Present



Uisce Éireann Irish Water

• Ireland
• Utilities
• 700 & Above Employee

• Customer Vendor & Finance Analyst

  • Jun 2021 - Jul 2023

  • Develop, produce and review reporting analysis and information requirements regarding call centre contract financials and performance for senior management • Development of reporting as required to support decision making and management of the call centre contract. • Ensure the Call Centre contract is tracked against approved contract value, annual budget and approved change values. • Interface with Finance on behalf of Customer Operations regarding the Contract Commercial model… Show more • Develop, produce and review reporting analysis and information requirements regarding call centre contract financials and performance for senior management • Development of reporting as required to support decision making and management of the call centre contract. • Ensure the Call Centre contract is tracked against approved contract value, annual budget and approved change values. • Interface with Finance on behalf of Customer Operations regarding the Contract Commercial model. • Deliver financial information analysis for the Head of Customer Operations & Customer Service Manager areas including to support decision making. • Work in partnership with the Contact Centre to track contract charges and credits, work with finance to agree financials record to report. • Complete initial analysis on monthly invoicing to support invoice approval process. Develop and complete an invoice audit process. • Review and process final invoices which have been approved by management. • Raise and track contract change, additional service request and invoice purchase orders. • Manage the valuation of contract changes and additional service requests working with internal stakeholders. • Support data analysis regarding forecasting and productivity reviews. • Work to deliver insights and audits into the contract, KPI and SLA performance. • Review the monthly KPI in order to determine service credits as they fall due. • Act as point of contact for the Customer Operations Finance Business Partner with regard to executing on the end-end Finance Calendar and purchase to pay lifecycle. • Work with the Procurement and Contracts Governance areas to deliver call centre contract performance reporting. • Contribute to achieving the objectives and targets of the Customer Services and Customer Operations department and its business plans. • Any other duties as directed. Show less • Develop, produce and review reporting analysis and information requirements regarding call centre contract financials and performance for senior management • Development of reporting as required to support decision making and management of the call centre contract. • Ensure the Call Centre contract is tracked against approved contract value, annual budget and approved change values. • Interface with Finance on behalf of Customer Operations regarding the Contract Commercial model… Show more • Develop, produce and review reporting analysis and information requirements regarding call centre contract financials and performance for senior management • Development of reporting as required to support decision making and management of the call centre contract. • Ensure the Call Centre contract is tracked against approved contract value, annual budget and approved change values. • Interface with Finance on behalf of Customer Operations regarding the Contract Commercial model. • Deliver financial information analysis for the Head of Customer Operations & Customer Service Manager areas including to support decision making. • Work in partnership with the Contact Centre to track contract charges and credits, work with finance to agree financials record to report. • Complete initial analysis on monthly invoicing to support invoice approval process. Develop and complete an invoice audit process. • Review and process final invoices which have been approved by management. • Raise and track contract change, additional service request and invoice purchase orders. • Manage the valuation of contract changes and additional service requests working with internal stakeholders. • Support data analysis regarding forecasting and productivity reviews. • Work to deliver insights and audits into the contract, KPI and SLA performance. • Review the monthly KPI in order to determine service credits as they fall due. • Act as point of contact for the Customer Operations Finance Business Partner with regard to executing on the end-end Finance Calendar and purchase to pay lifecycle. • Work with the Procurement and Contracts Governance areas to deliver call centre contract performance reporting. • Contribute to achieving the objectives and targets of the Customer Services and Customer Operations department and its business plans. • Any other duties as directed. Show less



Xilinx

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Financial Accountant

  • Jan 2020 - Jun 2021

  GL - EMEA Shared Services -Preparation & delivery of monthly, quarterly and year end management accounts -Monthly preparation and review of balance sheet reconciliations -Monthly expense review variance analysis providing support to business partners -Assisting in the preparation of quarterly & annual CT computations for presentation. -Assisting in the preparation and presentation of annual financial statements -Preparation and reviewing month end journals through… Show more GL - EMEA Shared Services -Preparation & delivery of monthly, quarterly and year end management accounts -Monthly preparation and review of balance sheet reconciliations -Monthly expense review variance analysis providing support to business partners -Assisting in the preparation of quarterly & annual CT computations for presentation. -Assisting in the preparation and presentation of annual financial statements -Preparation and reviewing month end journals through Oracle -Assisting in processing activities such as accounts payable & payroll. Show less GL - EMEA Shared Services -Preparation & delivery of monthly, quarterly and year end management accounts -Monthly preparation and review of balance sheet reconciliations -Monthly expense review variance analysis providing support to business partners -Assisting in the preparation of quarterly & annual CT computations for presentation. -Assisting in the preparation and presentation of annual financial statements -Preparation and reviewing month end journals through… Show more GL - EMEA Shared Services -Preparation & delivery of monthly, quarterly and year end management accounts -Monthly preparation and review of balance sheet reconciliations -Monthly expense review variance analysis providing support to business partners -Assisting in the preparation of quarterly & annual CT computations for presentation. -Assisting in the preparation and presentation of annual financial statements -Preparation and reviewing month end journals through Oracle -Assisting in processing activities such as accounts payable & payroll. Show less



Three Ireland

• Ireland
• Telecommunications
• 700 & Above Employee

• Wholesale Financial Analyst

  • Aug 2018 - Jan 2020

  Revenue & Margin Finance Team -Reviewing, calculating and reconciling Cost & Revenue invoices on a monthly basis -Preparation of monthly settlement statements for 3rd party content providers. -Uploading and reviewing month end journals through Oracle -Preparation of a weekly ‘flash’ forecast and analysis of any abnormalities it may show -Preparation of monthly management information and revenue & margin reports -Preparation of monthly interconnect traffic and profit analysis… Show more Revenue & Margin Finance Team -Reviewing, calculating and reconciling Cost & Revenue invoices on a monthly basis -Preparation of monthly settlement statements for 3rd party content providers. -Uploading and reviewing month end journals through Oracle -Preparation of a weekly ‘flash’ forecast and analysis of any abnormalities it may show -Preparation of monthly management information and revenue & margin reports -Preparation of monthly interconnect traffic and profit analysis reports -Preparing, analysing & finalising Group / Local deal reconciliations with relevant partners. Show less Revenue & Margin Finance Team -Reviewing, calculating and reconciling Cost & Revenue invoices on a monthly basis -Preparation of monthly settlement statements for 3rd party content providers. -Uploading and reviewing month end journals through Oracle -Preparation of a weekly ‘flash’ forecast and analysis of any abnormalities it may show -Preparation of monthly management information and revenue & margin reports -Preparation of monthly interconnect traffic and profit analysis… Show more Revenue & Margin Finance Team -Reviewing, calculating and reconciling Cost & Revenue invoices on a monthly basis -Preparation of monthly settlement statements for 3rd party content providers. -Uploading and reviewing month end journals through Oracle -Preparation of a weekly ‘flash’ forecast and analysis of any abnormalities it may show -Preparation of monthly management information and revenue & margin reports -Preparation of monthly interconnect traffic and profit analysis reports -Preparing, analysing & finalising Group / Local deal reconciliations with relevant partners. Show less



CrowleysDFK

• Ireland
• Accounting
• 1 - 100 Employee

• Accounting Intern

  • Apr 2017 - Sep 2017

  -Preparing and reviewing management accounts and annual reports -Preparing and reviewing compliance reports & risk assessments -Posting invoices using SAGE and client’s purchasing order systems -Reconciling clientele’s bank accounts & submitting online bank payments -Running and reviewing monthly payroll reports for clientele -Preparing and reviewing management accounts and annual reports -Preparing and reviewing compliance reports & risk assessments -Posting invoices using SAGE and client’s purchasing order systems -Reconciling clientele’s bank accounts & submitting online bank payments -Running and reviewing monthly payroll reports for clientele



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Assistant

  • Aug 2016 - Mar 2017

  Henry Street Store Henry Street Store



abrdn

• United Kingdom
• Financial Services
• 700 & Above Employee

• Servicing Team Representative

  • Feb 2016 - Aug 2016

  SLAL Corporate Team -Preparing and issuing of Trustee Annual Reports and Letters of Authority -Winding up of schemes through the Pensions Authority & transfer of agencies -Providing information for financial advisors & corporate / wholesale clients SLAL Corporate Team -Preparing and issuing of Trustee Annual Reports and Letters of Authority -Winding up of schemes through the Pensions Authority & transfer of agencies -Providing information for financial advisors & corporate / wholesale clients



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Assistant

  • Jun 2015 - Jan 2016

  Dundrum Store Dundrum Store



abrdn

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • May 2014 - Sep 2014

  Summer Intern, SLIL Servicing -Preparation and amendment of regular withdrawals for clients -Changing of agencies and financial advisors -Setting up and amending of financial advisor charges -Issuing letters of authority Summer Intern, SLIL Servicing -Preparation and amendment of regular withdrawals for clients -Changing of agencies and financial advisors -Setting up and amending of financial advisor charges -Issuing letters of authority



RTW Chartered Accountants

• Accounting Intern

  • May 2013 - Sep 2013

  Summer Internship -Filing, preparing, reconciling and reviewing accounts for clientele and also preparing VAT returns for companies, individuals and sole traders Summer Internship -Filing, preparing, reconciling and reviewing accounts for clientele and also preparing VAT returns for companies, individuals and sole traders