Lora Atanasova
Customer Success Team Lead at WakeupData- Claim this Profile
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English Professional working proficiency
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Bulgarian Native or bilingual proficiency
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Danish Limited working proficiency
Topline Score
Bio
Dennis Cassøe
During the last two months Lora Lyubenova worked as an intern at WakeupData.. When she started in January, she had no experience with building integrations or optimizing feeds. Two months later, she has become quite skilled in the field, and was able to take charge in building a new series of templates for the WakeupData platform, plus add a Facebook PLA tester to our Product Feed Analyzer. I really think this is a great achievement for such a short period, and I see her as a great candidate since she is a fast learner, and not afraid of taking on a challenge.
Louise Holland Heide
I collaborated with Lora on her master thesis, where she examined the influence of national culture on employer attractiveness and employee retention perceptions at Grundfos. During our collaboration, Lora quickly showed a deep understanding of the principles behind employer branding and cultural theory. We have therefore also considered Lora’s results and recommendations, when designing a global employer branding strategy. Personally, Lora has been very pleasant to collaborate with, and she is very business acumen, which made the collaboration very beneficial for Grundfos.
Dennis Cassøe
During the last two months Lora Lyubenova worked as an intern at WakeupData.. When she started in January, she had no experience with building integrations or optimizing feeds. Two months later, she has become quite skilled in the field, and was able to take charge in building a new series of templates for the WakeupData platform, plus add a Facebook PLA tester to our Product Feed Analyzer. I really think this is a great achievement for such a short period, and I see her as a great candidate since she is a fast learner, and not afraid of taking on a challenge.
Louise Holland Heide
I collaborated with Lora on her master thesis, where she examined the influence of national culture on employer attractiveness and employee retention perceptions at Grundfos. During our collaboration, Lora quickly showed a deep understanding of the principles behind employer branding and cultural theory. We have therefore also considered Lora’s results and recommendations, when designing a global employer branding strategy. Personally, Lora has been very pleasant to collaborate with, and she is very business acumen, which made the collaboration very beneficial for Grundfos.
Dennis Cassøe
During the last two months Lora Lyubenova worked as an intern at WakeupData.. When she started in January, she had no experience with building integrations or optimizing feeds. Two months later, she has become quite skilled in the field, and was able to take charge in building a new series of templates for the WakeupData platform, plus add a Facebook PLA tester to our Product Feed Analyzer. I really think this is a great achievement for such a short period, and I see her as a great candidate since she is a fast learner, and not afraid of taking on a challenge.
Louise Holland Heide
I collaborated with Lora on her master thesis, where she examined the influence of national culture on employer attractiveness and employee retention perceptions at Grundfos. During our collaboration, Lora quickly showed a deep understanding of the principles behind employer branding and cultural theory. We have therefore also considered Lora’s results and recommendations, when designing a global employer branding strategy. Personally, Lora has been very pleasant to collaborate with, and she is very business acumen, which made the collaboration very beneficial for Grundfos.
Dennis Cassøe
During the last two months Lora Lyubenova worked as an intern at WakeupData.. When she started in January, she had no experience with building integrations or optimizing feeds. Two months later, she has become quite skilled in the field, and was able to take charge in building a new series of templates for the WakeupData platform, plus add a Facebook PLA tester to our Product Feed Analyzer. I really think this is a great achievement for such a short period, and I see her as a great candidate since she is a fast learner, and not afraid of taking on a challenge.
Louise Holland Heide
I collaborated with Lora on her master thesis, where she examined the influence of national culture on employer attractiveness and employee retention perceptions at Grundfos. During our collaboration, Lora quickly showed a deep understanding of the principles behind employer branding and cultural theory. We have therefore also considered Lora’s results and recommendations, when designing a global employer branding strategy. Personally, Lora has been very pleasant to collaborate with, and she is very business acumen, which made the collaboration very beneficial for Grundfos.
Credentials
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Inbound
HubSpot AcademyFeb, 2018- Sep, 2024 -
Google Ads Fundamentals
GoogleFeb, 2019- Sep, 2024
Experience
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WakeupData
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Denmark
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Team Lead
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Jul 2023 - Present
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Customer Success Manager
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Aug 2018 - Present
As a Customer Success Manager my overall responsibility is to proactively establish, develop and maintain trusted relationships with customers to maximize customers’ satisfaction with our product. My day-to-day tasks include:- Customer on-boarding, training and identifying up-selling/cross-selling opportunities across a clients’ portfolio- Planning and running regular QBRs with customers to evaluate the achieved results against a success criteria, help with strategic planning and consult on best practices - Answering incoming customer support requests ranging from product training to account-service related questions via phone, chat and e-mail- Working closely with the Product team to ensure feedback loops and voice of customers- Implementing export feeds to CSEs including Google Shopping, Facebook, and PriceRunner- Tracking and reporting activities in CRM (HubSpot) Show less
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Maternity Leave
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Jan 2022 - Feb 2023
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Data Integration Intern
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Jan 2018 - Mar 2018
Responsibilities: - Setting up, analyzing and optimizing product data feeds and feed exports to CSEs including Google Shopping, Facebook, and PriceRunner - Manipulating and extracting data through an expression engine to fit feed criteria for specific shopping channels - Communicating with shopping channels and marketplaces regarding their specific feed requirements - Creating export templates in XML format based on shopping channels' feed requirements Responsibilities: - Setting up, analyzing and optimizing product data feeds and feed exports to CSEs including Google Shopping, Facebook, and PriceRunner - Manipulating and extracting data through an expression engine to fit feed criteria for specific shopping channels - Communicating with shopping channels and marketplaces regarding their specific feed requirements - Creating export templates in XML format based on shopping channels' feed requirements
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Princh A/S
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Denmark
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IT Services and IT Consulting
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1 - 100 Employee
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Digital Marketing Coordinator - Virksomhedspraktik
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Oct 2017 - Dec 2017
Responsibilities: - Marketing automation strategies and CRM integrations - Inbound and outbound lead capturing and qualification - Setting up workflows, defining prospecting and scoring processes - Social media engagement Responsibilities: - Marketing automation strategies and CRM integrations - Inbound and outbound lead capturing and qualification - Setting up workflows, defining prospecting and scoring processes - Social media engagement
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Aarhus University
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Denmark
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Research
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700 & Above Employee
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AU Alumni Relations and CRM Student Assistant
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Jan 2016 - Dec 2016
Responsibilities: - Communication with AU alumni on a daily basis - Development and test of the Alumni member portal at Aarhus University - Collection of information and customization of various functions in Microsoft Dynamics CRM - Tasks in SharePoint Responsibilities: - Communication with AU alumni on a daily basis - Development and test of the Alumni member portal at Aarhus University - Collection of information and customization of various functions in Microsoft Dynamics CRM - Tasks in SharePoint
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ComMA BSS
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Denmark
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Non-profit Organizations
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Board member - Head of Business Relations and Marketing
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Sep 2015 - Dec 2016
ComMA is a student union for master students in Business Communication at Aarhus BSS, Aarhus University. ComMA’s mission is to strengthen the social and professional network for communication students. As a Head of Business Relations and Marketing, my primary responsibilities are: - Promoting the union among students and companies - Contacting companies and business partners - Producing marketing materials for students and companies www.commabss.wordpress.com ComMA is a student union for master students in Business Communication at Aarhus BSS, Aarhus University. ComMA’s mission is to strengthen the social and professional network for communication students. As a Head of Business Relations and Marketing, my primary responsibilities are: - Promoting the union among students and companies - Contacting companies and business partners - Producing marketing materials for students and companies www.commabss.wordpress.com
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Aarhus BSS - Aarhus University
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Higher Education
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500 - 600 Employee
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Communication Intern
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Aug 2015 - Dec 2015
Responsibilities: - Coordinating, promoting and hosting events for international students at BSS - Creating content for social media and newsletters - Managing and maintaining the website - Creating graphics - Guiding students in need of a career related advice Responsibilities: - Coordinating, promoting and hosting events for international students at BSS - Creating content for social media and newsletters - Managing and maintaining the website - Creating graphics - Guiding students in need of a career related advice
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Cleaning assistant
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Jan 2013 - Dec 2015
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Education
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2014 - 2017
Aarhus BSS
Master’s Degree, Corporate Communications -
2011 - 2014
Aarhus BSS
Bachelor’s Degree, Marketing and Management Communication
Community
