Lora Petkova

French Customer Advisor for Nike at Concentrix
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Contact Information
us****@****om
(386) 825-5501
Location
Sofia, Sofia City, Bulgaria, BG
Languages
  • Français Full professional proficiency
  • Anglais Professional working proficiency
  • Bulgare Native or bilingual proficiency
  • Espagnol Limited working proficiency
  • Allemand Limited working proficiency

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Experience

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • French Customer Advisor for Nike
      • Oct 2022 - Present

    • French Language Teacher Intern
      • Jan 2021 - Jun 2022

    • Belgium
    • Market Research
    • 1 - 100 Employee
    • Consultant (with French) for Europroject
      • Oct 2019 - Jan 2020

      Monitoring and tracking for discriminatory practices that prevent users from one country from accessing online products and services offered in another.Discrimination can be expressed by completely hiding the original content from the site and redirecting it to another, as well as offering services with different conditions and prices depending on the user's location.General tasks and obligations:Prepared a wide range of written communications, documents andreports.Demonstrated consistent hard work and dedication to achieveresults and improve operations.Managed complaints with calm, clear communication and problemsolving.Identified issues, analysed information and provided solutions toproblems.

Education

  • Sofia University St. Kliment Ohridski
    Bachelor of Arts - BA, French literature and linguistics / french philology
    2018 - 2022
  • Université de Picardie Jules Verne (UPJV)
    Erasmus Programme, French literature, linguistics and morphology
    -
  • Lycée Pierre Mendès France, Vic-en-Bigorre
    Exchange Programme, French history and culture
    -

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