Lora Thiessen
Client Services Director at The Stelter Company- Claim this Profile
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Bio
Credentials
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Confronting Bias: Thriving Across Our Differences
LinkedInJan, 2021- Nov, 2024
Experience
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The Stelter Company
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United States
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Advertising Services
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1 - 100 Employee
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Client Services Director
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Jan 2023 - Present
Sets the vision and direction of the client services department to align with the overall strategy and vision of the company. Drives department performance to ensure excellent client experience and successful delivery of marketing programs.
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Client Services Team Lead
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Feb 2019 - Jan 2023
Led the day-to-day operations of the Client Success Manager team. Worked cross-functionally with multiple internal teams to ensure a quality client experience, on-time delivery of projects and accurate project execution. Managed an assigned portfolio of clients and served as liaison between clients and internal creative and digital team members.
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Client Success Manager
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Feb 2013 - Jan 2019
Served as account manager and project manager for a portfolio of non-profit clients. Coordinated timelines and direct mail and digital deliverables with internal creative and digital team to ensure client satisfaction.
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March of Dimes
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Non-profit Organizations
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700 & Above Employee
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Community Director
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Oct 2005 - Feb 2013
Plan events, raise funds, develop volunteer relationships and prepare marketing communications materials to increase awareness and revenue for research, education and community services to prevent premature birth and birth defects. Plan events, raise funds, develop volunteer relationships and prepare marketing communications materials to increase awareness and revenue for research, education and community services to prevent premature birth and birth defects.
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Intern-Public Relations Director
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Sep 2004 - May 2005
Promoted CEEE programs and planned special events to promote mission of sustainability and environmental awareness to community and media through news releases and feature stories. Promoted CEEE programs and planned special events to promote mission of sustainability and environmental awareness to community and media through news releases and feature stories.
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Education
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2001 - 2005
University of Northern Iowa
Bachelor of Arts (B.A.), Communications/Public Relations
Community
