Experience

StrategIQ Commerce

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Senior Project Manager

  • Aug 2019 - Present

• Project Manager

  • Apr 2017 - Present

• IT Project Administrator

  • Mar 2014 - Present

  StrategIQ Commerce offers an integrated cross-channel approach that considers a product’s entire journey, from manufacturing to final destination, including returns. Connecting enterprise data to create greater visibility and understanding, keen decision-making and nimble processes.• Collaborate with end-users and cross-departmentally to identify and document project business requirements• Monitor and track project milestones and deliverable• Prepare presentations for project management proposals• Develop and document test plans and ensure QA practices followed• Coordinate project sign-off and post-implementation assessment • Continue to achieve ‘earlier than expected’ deadlines Show less

• Parcel Audit Team Lead

  • Aug 2010 - Present

  • Managed workload of team of 8 to support and ensure service requirements were met• Developed and implemented improved audit activities to increase efficiency of audits• Evaluated client data for accuracy and completeness applying carrier specific rules• Identified and resolved pricing or service related exceptions• Drafted weekly, monthly, yearly and ad hoc audit reports• Determined and escalated discrepancies in client data and potential shortcomings in processes• Achieved over $1M in hard savings for various clients Show less



EPIK Korea

• English Teacher/Advocate

  • Mar 2009 - Mar 2010

  EPIK, affiliated with the Korean Ministry of Education, and Science and Technology, was established with the missions to improve the English speaking abilities of students and teachers in Korea, to develop cultural exchanges, and to reform English teaching methodologies in Korea. • Taught Elementary/Middle School children the fundamentals of speaking/writing English • Edited manuscript for new English textbook for Korean Middle Schools • Developed new teaching materials and activities for Korean teachers • Increased English reading and writing scores across Province • Created and hosted English trade shows throughout many Provinces Show less



Richard Day Research

• Market Researcher/Interviewer

  • Jan 2008 - Aug 2008

  Richard Day Research conducts their research with communication through collaboration and innovation. Their mission is to provide insights into markets to guide decision making. •Examined and analyzed statistical data to predict future trends and customer satisfaction •Established data gathering methods through surveys and opinion polls •Complied research findings into weekly reports for management •Maintained customer/client relationships Richard Day Research conducts their research with communication through collaboration and innovation. Their mission is to provide insights into markets to guide decision making. •Examined and analyzed statistical data to predict future trends and customer satisfaction •Established data gathering methods through surveys and opinion polls •Complied research findings into weekly reports for management •Maintained customer/client relationships



Holiday Inn Chicago Northshore

• Marketing Planner

  • May 2007 - Dec 2007

  Part of the IHG family, Holiday Inn Chicago Northshore is the premier choice for Chicago hotels. Their global mission statement, “Great Hotels Guest Love”, emphasizes the strategic structure used to capitalize their market. •Redesigned Guest Service Directories for multiple hotel locations to market local businesses & attractions •Communicated new incentives with clients in order to renew contracts •Advertised at local events to gain exposure and attract new business •Maintained vendor relationships and captured market data for a competitive advantage Show less