Experience

Slutty Vegan

• United States
• Restaurants
• 1 - 100 Employee

• Area Catering Sales Manager

  • Jan 2023 - Present



Topgolf

• United States
• Entertainment Providers
• 700 & Above Employee

• Sales Account Manager

  • Jul 2021 - Jan 2023

  Contributing to overall venue sales team revenue goals by meeting or exceeding personal sales quotas as assigned. Delivering an unparalleled guest experience via phone, email and in-person communication from inquiry stage to post-event follow up. Fostering client relationships through ongoing communication with contacts to ensure repeat business and referrals Managing all assigned leads with the utmost sense of urgency Creating, managing and confirming event bookings using Delphi sales system. Utilizing established reports to ensure personal sales KPI’s are being met or exceeded. Offering upsell opportunities when booking business. Detailing any changes/updates to events and any specific needs for a successful event execution by Operations and Culinary based on the guests’ expectations. Show less



Slater Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• Event Sales Manager

  • Oct 2018 - Nov 2020

  Met and exceeded weekly, monthly and yearly sales goals.Secured 2.3M in event sales in 2019.Assisted Sales Director in creating annual sales plan.Overseen events team to ensure collective coordination of events from RFPs to closing out the events.Managed daily lead generation and converting into sales booking - prepared client proposals and obtained payment.Sales generation - maximize revenue while developing relationships with clients.Monitored changes and new developments in the hospitality industry.Managed and directed all organization-related event logistics, including managing the events calendar, conducting walk-throughs and site visits, and being primary contact for clients.Developed strategic and promotional plans to drive event sales to reach / exceed annual goals.Conducted client relations to arrange and follow through on all event details and to ensure all special requests are met. Show less

• Event Execution Manager

  • Jun 2018 - Oct 2018

  Planning each event from start to finish according to requirements, target audience and objectives.Working with clients to plan and coordinate details of events and manage relationship with clients throughout the event planning process and beyond.Ensuring adherence to BEO's.Serving as the point of contact of outside vendors.Coordinating all on site event management.Supervising all staff (event staff, vendors, caterers etc.)Conducting client relations to arrange and follow through on all event details and to ensure all special requests are met.Approving all aspects before the day of the event.Ensuring event is completed smoothly and step up to resolve any problems that might occur.Analyzing the event’s success and prepare after action reports.Attend all BEO meetings. Show less



Proof of the Pudding

• United States
• Events Services
• 100 - 200 Employee

• Special Events Assistant Operations Manager @ Zoo Atlanta

  • Jan 2018 - Jun 2018

  Working very closely with account executives or sales team to fully understand chosen event details including custom menus, event set up, décor needs and event timeline. Frequent meetings and open lines of communication with sales team, remainder of operations team, warehouse team and culinary team in preparation for each event. Meeting with clients and conducting site visits to ensure all of their requests are understood and met. Assist Operations Director in scheduling to the needs of the business several months in advance and also for last minute “pop-up” events. Additionally, building relationships with staffing agencies and assisting the operations director with hiring. Creating, editing and updating packing lists for warehouse team and off-site serving team for preparation and the day of the event. Communicating with off-site serving, bartending and culinary staff to ensure all scheduled staff is trained and prepared for event. Managing the team that is scheduled to run each event. Leading the captains of each event and teaching them to run their staff. Attending and executing each event to ensure that it runs smoothly from the set-up to the break-down. Assisting in post-event tasks including, inputting payroll and inventory. Running weekly BEO meeting with Sales Team. Show less



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Special Events & Catering Supervisor @ Zoo Atlanta

  • Dec 2016 - Dec 2017

  Coordinated and executed multiple catering functions simultaneously.Managed all catered internal and external events. Staffed and supervised all event staff. Served as the point of contact for event sales including: reservations, bookings, equipment, and catering.Developed and supervised large scale events such as Zoo Atlanta Sippin Safari – guest count of 3,000. Communicated to internal and external clients in a timely manner.Directed event production and logistics including: registration, client communication, catering, event décor, setup/knockdown and on-site problem resolution.Client/customer relations to arrange and follow through on all event details and to ensure all special event requests are met.Worked very closely with the Executive Chef and Sous Chef to manage the operations of all catering events.Performed some administrative tasks such as arranging meetings, developing agendas, preparing progress reports, and managing special events calendar.Operated daily coordination of projects, including preparing and maintaining project plans, budgets and staffing requirements. Show less

• Special Events Coordinator @ Zoo Atlanta

  • Aug 2016 - Dec 2016



TrendKite Influencer Management

• United States
• Software Development
• 1 - 100 Employee

• Customer Success Analyst Associate

  • Apr 2016 - Jul 2016

  Ownership of social activation and insights (utilizing the Insightpool platform). Managed full social campaign lifecycle (kickoffs, setup, approvals, monitoring and reporting). Contributed to regularly scheduled customer check-in points to convey social campaign updates and gather feedback for future campaigns. Provided recommendations on social best practices to better inform direction of social campaigns. Worked with clients such as: Craftsman, Battlefrog and UPS. Ownership of social activation and insights (utilizing the Insightpool platform). Managed full social campaign lifecycle (kickoffs, setup, approvals, monitoring and reporting). Contributed to regularly scheduled customer check-in points to convey social campaign updates and gather feedback for future campaigns. Provided recommendations on social best practices to better inform direction of social campaigns. Worked with clients such as: Craftsman, Battlefrog and UPS.



Statue City Cruises

• United States
• Hospitality
• 1 - 100 Employee

• Marketing and Event Coordinator

  • Jul 2014 - Apr 2016

  Analyzed data using customer trends to input into excel worksheets and build weekly/monthly pie charts. Built a weekly social media calendar and maintaining company social media platforms. Managed social engagement with guest using Facebook and Twitter. Brand Marketing – building consistency for the company image and reputation. Improved customer service using Facebook and Twitter by helping solve guest issues. Coordinated and assisted with special events. Created client event contracts and served as point of contact for events. Assisted with client site visits for events. Supervised all special events staff. Conducted follow-up with clients to determine their experience of our services. Determined resources required for client’s event and assist preparing event schedule. Show less



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Administrative Assistant/Reception

  • Sep 2013 - May 2014

  Held long and short term temporary assignments at several companies utilizing my administrative and reception skills. Utilized MS Office to type and edit reports. Organized and monitor payments for clients. Handled all logistics for shipments and inventory. Held long and short term temporary assignments at several companies utilizing my administrative and reception skills. Utilized MS Office to type and edit reports. Organized and monitor payments for clients. Handled all logistics for shipments and inventory.



Viacom

• United States
• Entertainment
• 700 & Above Employee

• Press Intern

  • Feb 2012 - May 2012

  Press clippings for various Nickelodeon shows Formatting, arranged, and saved press clippings into shared hard drive file. Created media lists to accurately publicize clients through various media outlets Provided on-site assistance for talent interviews Developed media clippings for talent appearances Assembled press kits for Kids Choice Awards 2012 Maintained social media outlets Assisted executives Press clippings for various Nickelodeon shows Formatting, arranged, and saved press clippings into shared hard drive file. Created media lists to accurately publicize clients through various media outlets Provided on-site assistance for talent interviews Developed media clippings for talent appearances Assembled press kits for Kids Choice Awards 2012 Maintained social media outlets Assisted executives