Experience

Fuyao Group

• China
• Motor Vehicle Manufacturing
• 500 - 600 Employee

• Internal Sales Representative

  • Jan 2019 - Present

  - Monitor and forecast auto industry trends, auto glass market needs. Analyze data on past sales and customers’ EDI forecast to predict future sales. Provide rolling forecast to Planning Department and Management.- Follow and monitor monthly and annual sales revenue.- Complete Headquarters sales reports and department reports on a monthly basis.- Verify and monitor customer payments, provide remittance to Finance Department and follow up if there are any payment issues.- Analyze customer satisfaction and share information with each department, in order to improve company performance.- Work closely with account managers and program managers to collect and communicate customers’ information.- Maintain customer contracts and other confidential information.- Receive customer’s orders, and submit reviews; Place orders in system, and give feedback on abnormal items.-Inventory management: control and manage production not less than min or over max inventory in Fuyao’s warehouse and customer transfer warehouse.-Work closely with account managers and program managers to collect and communicate customers’ information for engineer change, quality issues and others-Work with finance department to track all upcoming payment and deal with past due payment. Identify payment debit to quality and shipping department. Provide annual forecast to help finance team to analysis budget for next year.



T&P Trading

• Account Manager

  • Oct 2015 - Aug 2018

  • Monitored stock levels and identify purchasing needs, research potential vendors, follow up with suppliers as needed, update internal databases with order details• Utilized multiple software programs (Push action, Turbo list…) to list items for sale online on eBay and company website, assign correct location codes to all merchandise• Answered customer inquiries via email, chat, social media, or online messaging systems regarding to returns, missing package claims, processing orders, shipping information, item questions• Order goods overseas to support the firm’s operations and ensure a reliable source of supply. Negotiate price with oversea party.



Leon County Government

• United States
• Government Administration
• 100 - 200 Employee

• Emergency management Internship

  • Mar 2013 - Apr 2014

  • Assisted director recruited volunteers and a professional moulage group, accomplish Tallahassee Airport Exercise in 2014 and complete comprehensive emergency management plan• Assisted director made policy and implement procedures for Volunteer Leon to achieve organization’s goal; such as volunteering to command in Veterans’ Day and helping Post 9-11 services, doing as consultant adviser in North Florida Homeless Veterans Stand Down in 2013



American Red Cross

• United States
• Non-profit Organizations
• 700 & Above Employee

• assistant

  • Jul 2010 - Dec 2011

  • Assisted manager to achieve 2011 organizational goals• Assisted recruiting team recruited 20 students in university• Assisted manager to complete logistics works, equipment maintenance and organization publicity.