Experience

GRAND HOTEL MINERVA

• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Dec 2019 - Present



Zephyr hotel ha noi

• 04 ba trieu, hoan kiem, ha noi

• Guest Services Supervisor

  • Nov 2018 - Dec 2019



Zephyr Hotel

• Ha Noi

• Guest Relations Officer at Zephyr Hotel

  • Apr 2017 - Nov 2018

  Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges. organization and prepare daily, overnight tours as requirements for hotel customer ( Halongbay , sapa, Bai dinh - trang an , city tour etc.. ) Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges. organization and prepare daily, overnight tours as requirements for hotel customer ( Halongbay , sapa, Bai dinh - trang an , city tour etc.. )



noble boutique hotel & spa

• Receptionist

  • Jan 2015 - Apr 2017