Director Of Operations

• Feb 2018 - Present

Director Of Operations

• Sep 2016 - Jan 2018

Oversee and manage a portfolio of five commercial properties, including tenant relations, construction and maintenance, and vendor relationshipsControl annual budget of $1.5M and manage taxes, business licenses, and other corporate responsibilitiesLead a staff of 30 employees including hiring, payroll, and scheduling Oversee and manage a portfolio of five commercial properties, including tenant relations, construction and maintenance, and vendor relationshipsControl annual budget of $1.5M and manage taxes, business licenses, and other corporate responsibilitiesLead a staff of 30 employees including hiring, payroll, and scheduling

GATE Coordinator

• Feb 2014 - Aug 2016

• Create programs, cultivate partnerships and manage logistics for annual five-week travel study to international locations (Brazil/Argentina, Italy, Ghana, Vietnam)• Plan and execute 20+ cultural and service events each academic year with 20-200 person attendance• Manage administration of assessment tools, collect data, interpret data, and implement necessary changes• Oversee annual program budget of $250,000 and saved department $70,000 annually on travel study costs by developing new relationships abroad• Develop curriculum and teach two courses/semester to cultivate students’ intercultural competency • Oversee faculty liaison program to internationalize campus curriculum • Supervise two graduate student workers

Application Consultant

• Oct 2013 - Mar 2014

• Train incoming manager on all application processes & designed technical manual for Qualtrics application system• Reviewed business plans & interviewed 15 seed grant applicants• Manage customer service and resolve all technical issues for potential Fellows• Focus on user experience and update application accordingly • Train incoming manager on all application processes & designed technical manual for Qualtrics application system• Reviewed business plans & interviewed 15 seed grant applicants• Manage customer service and resolve all technical issues for potential Fellows• Focus on user experience and update application accordingly

Intern, Monitoring & Evaluation

• Jun 2012 - Oct 2012

• Collected data and testimonials for development of impact evaluation report for investors• Understood overall organization operations and prepared annual report for Egypt’s national office• Prepared newsletters and press releases & updated social media• Assisted with event logistics for Volunteer Recognition Event and Young Entrepreneur’s Competition• Co-taught in Arabic a trial course on innovation for young women in local orphanages • Collected data and testimonials for development of impact evaluation report for investors• Understood overall organization operations and prepared annual report for Egypt’s national office• Prepared newsletters and press releases & updated social media• Assisted with event logistics for Volunteer Recognition Event and Young Entrepreneur’s Competition• Co-taught in Arabic a trial course on innovation for young women in local orphanages

Teacher's Assistant

• Jan 2012 - May 2012

• Assisted with logistics and planning for classes and led small group activities in class• Responded to student questions and concerns and facilitated student contact with professors• Assumed leadership role in facilitating one class on Intercultural Communication • Assisted with logistics and planning for classes and led small group activities in class• Responded to student questions and concerns and facilitated student contact with professors• Assumed leadership role in facilitating one class on Intercultural Communication

Program Coordinator & Co-Professor, BRIC Program

• Jun 2011 - Dec 2011

• Coordinated logistics for multi-destination study abroad program to Russia, China, and India• Processed visa applications for all students to three destinations• Supervised and counseled 23 students on-site throughout the semester• Managed risk and oversaw disciplinary procedures• Developed a curriculum for a two-credit course on intercultural competency• Facilitated orientation programming and weekly lectures • Coordinated logistics for multi-destination study abroad program to Russia, China, and India• Processed visa applications for all students to three destinations• Supervised and counseled 23 students on-site throughout the semester• Managed risk and oversaw disciplinary procedures• Developed a curriculum for a two-credit course on intercultural competency• Facilitated orientation programming and weekly lectures

Assistant Director

• Sep 2010 - Dec 2010

• Organized testing, orientation, and advising for all incoming students• Coordinated a variety of extracurricular activities• Managed, observed, and coordinated with staff of 12 teachers• Advised all students regarding personal and academic issues• Maintained student files and database, created monthly reports, and reviewed evaluations • Organized testing, orientation, and advising for all incoming students• Coordinated a variety of extracurricular activities• Managed, observed, and coordinated with staff of 12 teachers• Advised all students regarding personal and academic issues• Maintained student files and database, created monthly reports, and reviewed evaluations

English Teacher

• Aug 2009 - Jul 2010

• Taught English to non-native speakers 17 hours/week• Prepared materials for phonics, vocabulary, reading, and comprehension• Created curriculum for Culture Club class• Taught math to non-native speakers 10 hours/week• Led extracurricular reading assistance program • Taught English to non-native speakers 17 hours/week• Prepared materials for phonics, vocabulary, reading, and comprehension• Created curriculum for Culture Club class• Taught math to non-native speakers 10 hours/week• Led extracurricular reading assistance program

Program Coordinator

• Jan 2009 - Jun 2009

• Recruited, interviewed, and trained 70+ area coordinators throughout the U.S.• Created materials necessary for the recruitment and orientation of host families• Developed incentive methods for area coordinators and assisted them in following through with set goals• Screened host families and coordinated student placements • Recruited, interviewed, and trained 70+ area coordinators throughout the U.S.• Created materials necessary for the recruitment and orientation of host families• Developed incentive methods for area coordinators and assisted them in following through with set goals• Screened host families and coordinated student placements

Consultant, Iraqi Youth Leadership Exchange Program

• May 2008 - Sep 2008

• Coordinated all logistics for two month-long exchange programs for 55 Iraqi participants• Chaperoned 24 Iraqi student participants throughout exchange program• Managed $930,000 program budget • Recruited host families, American students, and organizations to meet with the students• Created final report for the grant sponsor, US Department of State • Coordinated all logistics for two month-long exchange programs for 55 Iraqi participants• Chaperoned 24 Iraqi student participants throughout exchange program• Managed $930,000 program budget • Recruited host families, American students, and organizations to meet with the students• Created final report for the grant sponsor, US Department of State

Business Development Coordinator

• Aug 2006 - Dec 2007

• Created and produced all business development materials and documents including logo, flashcards, exams, and advertising materials• Managed scheduling and billing for over $240,000 annually• Maintained day-to-day business activities and functions including e-mail correspondence, client management, incoming calls, etc.• Managed all aspects of human resources including recruitment, training and evaluating candidates and employees • Created and produced all business development materials and documents including logo, flashcards, exams, and advertising materials• Managed scheduling and billing for over $240,000 annually• Maintained day-to-day business activities and functions including e-mail correspondence, client management, incoming calls, etc.• Managed all aspects of human resources including recruitment, training and evaluating candidates and employees

Administrative Assistant

• Aug 2006 - May 2007

• Handled student concerns and inquiries and maintained a daily schedule of programs and appointments• Processed applications and maintained a database of 200+ students• Assisted in the coordination of study abroad events: alumni gatherings, recruitment fairs, and orientation sessions • Handled student concerns and inquiries and maintained a daily schedule of programs and appointments• Processed applications and maintained a database of 200+ students• Assisted in the coordination of study abroad events: alumni gatherings, recruitment fairs, and orientation sessions