Joycelin Loke
Senior Executive, Office Administration at City Harvest Church- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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Cantonese Limited working proficiency
Topline Score
Bio
Credentials
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Data Analytics Course (P210610VYZ)
SmartcademyNov, 2021- Sep, 2024 -
Personal & Family Financial Planning
CourseraJun, 2020- Sep, 2024 -
Communication Strategies for a Virtual Age
CourseraMay, 2020- Sep, 2024 -
Converting Challenges into Opportunities
CourseraMay, 2020- Sep, 2024 -
Creative Problem Solving
CourseraMay, 2020- Sep, 2024 -
Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential (with Honors)
CourseraMay, 2020- Sep, 2024 -
Teamwork Skills: Communicating Effectively in Groups
CourseraMay, 2020- Sep, 2024
Experience
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City Harvest Church
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Religious Institutions
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1 - 100 Employee
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Senior Executive, Office Administration
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Jan 2022 - Present
- HR onboarding & Exiting processes (Office Admin)- Aid in research and upgrading of processes and tools to better serve the Church community as well as the Staff- Responsible in helping Admin Manager in Storage management- Responsible in helping Admin Manager in office budget management - Conduct interviews for Weekend Receptionist PT hires- Oversee office telecommunications solutions (Phone lines/ International calls/ conference call management)- Oversee print solutions of the office- Oversee petty cash and other related claims for the department - Responsibility in planning food & refreshments for staff events (Eg. Staff Meeting Fellowships/ Luncheon) - Coordinate monthly/ quarterly staff birthday celebrations - Manage staff monthly birthday and anniversary calendar - Automate office administration processes Show less
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Administration Assistant
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Apr 2019 - Present
- Management of organisation daily welfare & operations- Management of room booking system during office hours- Management of daily operations- Call management- Management and oversee weekend Receptionist manpower planning and scheduling - Management and oversee weekend Donation Service HelpDesk Chat manpower planning and scheduling- Consolidate monthly reports for the Manager - Consolidation of office expenditure reports- Write and upkeep Office Administrative Procedures Handbooks- Management of miscellaneous financial claims of the office expenditures- Manage and oversee Staff Monthly calendar for birthdays and anniversaries - Customer Service (B2C, B2B)- Liaison officer between various departments and office facilities management- Other miscellaneous HR & Admin tasks Show less
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Front Desk Administrator
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Jun 2017 - Present
- Assist in daily operations tasks and customer service for Church official hotline.- Liaise with related vendors for various departments and operations purposes. - Maintenance of good relationships with vendors.- Monitoring office supplies. - Oversee room booking system and Weekend Receptionist work and tasks scheduling. - Operations project-based tasks.
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Retail Associate
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Oct 2016 - May 2017
- Trained with the basic knowledge of cold pressed juices to recommend the right product type for customers. - Customer service. - Administrative roles such as stock ordering and operations duties - sales, stocks and wastage recording. - Trained with the basic knowledge of cold pressed juices to recommend the right product type for customers. - Customer service. - Administrative roles such as stock ordering and operations duties - sales, stocks and wastage recording.
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UNIQLO
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Japan
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Retail
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700 & Above Employee
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Intern
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Dec 2014 - Feb 2015
- Trained as a retail associate - Managed daily operations - Customer service - Cash register knowledge - Trained as a retail associate - Managed daily operations - Customer service - Cash register knowledge
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Personal Assistant
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May 2013 - Aug 2013
- Administrative work - Support Financial Planner with related operations tasks - Calendar scheduling - Administrative work - Support Financial Planner with related operations tasks - Calendar scheduling
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Raffles Medical Group
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Hospitals and Health Care
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700 & Above Employee
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Patient Services Coordinator
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Nov 2010 - Dec 2010
- Administrative work - Patient service - Provide assistance in producing simple test results - Administrative work - Patient service - Provide assistance in producing simple test results
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Education
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2015 - 2017
RMIT University
Bachelor of Arts - BA, Communication and Media Studies -
2012 - 2015
Nanyang Polytechnic
Diploma in Business Management, Retail and Events Management -
2007 - 2011
Whitley Secondary School
High School/Secondary Certificate Programs
Community
