Experience

AGENA3000

• France
• Software Development
• 100 - 200 Employee

• Electronic Data Interchange Project Manager

  • Nov 2020 - Present



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Software QA Engineer

  • Mar 2018 - Nov 2020

  • Hands on testing of the product. • Investigating and scoping out software bugs. • Extend linguistic and domain coverage for various test cases. • Contributing to test automation efforts. • Interact with Engineers to ensure accuracy is preserved across languages. • Escalating key quality issues and driving to resolution. • Hands on testing of the product. • Investigating and scoping out software bugs. • Extend linguistic and domain coverage for various test cases. • Contributing to test automation efforts. • Interact with Engineers to ensure accuracy is preserved across languages. • Escalating key quality issues and driving to resolution.



Vitrinemedia

• France
• Telecommunications
• 1 - 100 Employee

• IT Operations Manager & ERP Administrator (Sage X3)

  • Jun 2017 - Feb 2018

  As the IT Operations Manager, I ensure the follow-up and technical help of all current IT projects for the group and I plan the future IT projects as well coming up. Following the work of Full Stack developers, I do the QA, UX/UI and reports of bugs. Example of the projects done and incoming: Ticket Helpdesk/Issue Tracking Software, CRM, Cisco VPN IPsec Site-to-Site, DNS, GPOs, Web Localization(China). As the ERP Administrator, I ensure the daily administration of the ERP to support the users, Initiate and manage the ERP evolution following the needs of the corporation. In relation with the different managers, as well as the Database Administrator. We successfully launched the MRP (Materials Resources Planning) for the warehouse. Show less



EDI XPERTS

• France
• IT Services and IT Consulting
• 1 - 100 Employee

• EDI / SAP Consultant

  • Sep 2015 - Jun 2017

  EDIXPERTS in employment contract of service at VALEO (France (Paris) and Japan (Kumagaya / Tokyo)). The daily development of EDI mappings/scripts (EDIFACT, VDA, ANSI, ODETTE) following VALEO 's new suppliers and customers projects and the administration of the french and japanese EDI Servers and network communication with VALEO 's partners was my main duty. The interactions with the different countries and cultures was very rewarding, I was able to work in Valeo with collaborators from all over the world who themselves have their own working methodologies and system. Mixing all these differences to get innovation out of it was EDIXPERTS and Valeo ideology. Show less



Orange Business

• France
• IT Services and IT Consulting
• 700 & Above Employee

• After-sales Service Technician - Business LAN

  • Sep 2014 - Sep 2015

  -Support/Assistance of Business Customers. -Qualification of alerts (nature, priority, etc.). -Follow-up and resolution of incidents after the opening of an incident Ticket. -Keep the customer informed of the advance of his incidents by phone and/or mail. -Consideration of the GRT (Guaranteed Restoration Time). -Setting/Editing on the NETASQ/Stormshield and Ucopia of the business client. -Support/Configuration Cisco Switch/Router of the business client. -VPN Support/Configuration for business client. Show less

• After-sales Service Technician - PABX

  • Sep 2012 - Sep 2014

  -Support/Assistance of the business customers. -Qualification of alerts (nature, priority, etc.). -Follow-up and resolution of incidents after opening an incident Ticket. -Keep the customer informed of the advance of his incident by phone and/or mail. -Consideration of the GRT (Guaranteed Restoration Time).-Setup/Programming in TeleManagement of the PABX Alcatel Small system (E-Diatonis S to L) of the business customer. -Set up of the numeric phone line of the business client. Show less