Loi Hinh

Systems Administrator and MS Exchange Administrator (Contract) at ALIGNMENT HEALTHCARE
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Contact Information
us****@****om
(386) 825-5501
Location
Orange County, California, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Systems Administrator and MS Exchange Administrator (Contract)
      • Jun 2015 - Present

      ORANGE, CA • Responsible design, build, configure, implement and maintain equipment that like includes: Meraki Cisco (MX-80/100) with VPN, Vmware ESX 5.1 & 5.5, SAN (storage) and DFS Storage, Backup Exec/Recovery 2014/15 using AppAssure with Dell auto-loading tape libraries, FireWalls WatchGuard X550e and McAfee ePolicy Orchestrator, SQL 2008/14, SolarWinds Orion, BitLocker, Support other Quality and Engineering work - e.g. process validation, test method development and validation, supplier… Show more • Responsible design, build, configure, implement and maintain equipment that like includes: Meraki Cisco (MX-80/100) with VPN, Vmware ESX 5.1 & 5.5, SAN (storage) and DFS Storage, Backup Exec/Recovery 2014/15 using AppAssure with Dell auto-loading tape libraries, FireWalls WatchGuard X550e and McAfee ePolicy Orchestrator, SQL 2008/14, SolarWinds Orion, BitLocker, Support other Quality and Engineering work - e.g. process validation, test method development and validation, supplier engagement. • Support MS Exchange 2007/2013 (Web_Exchange_Email) and Windows Server and Active Directory 2008/2102R2. Two different Domains Control with Old and New Domain migration backup, & Archive to Barracuda Network Server, & File Server Protocol (DFS), and Office 365. • Support Enterprise Data Warehouse and Software development for software Access Express, BizTalk, AllScripts(Citrix), Command Center, Entreprise Data Warehouse, Essette, Ezcap, EZMember, FTX, Jumpstart, SERVE FTP Server and Core SFTP, SharePoint, BMC Track IT, Voice Recording, Xmedius FAX Server, Zeacom ACD, EPIC, KwikWorks & ImagineScan. • Support Accounting and Finance with software Great Plain Dynamic, and Budget Maestro. • Configure hardware support Dell Storage Equal Logic, Cisco Meraki MX100 & MX80, Cisco ASA 5512-X, Cisco 3650, Cisco WS-C6504-E Switch Chassis, Netgear-GS724T, WatchGuard X550e, Barracuda Networks Server migrating MS Exchange 2007. • Supports anti-spamming, web-filtering and remote access solutions for Alignment Healthcare. • Identifies and PowerShell scripts solutions for the efficiency and proactively improves the corporate infrastructure. • In a rapidly changing environment will be response for the day-to-day management of server systems & network infrastructure. Show less

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Quality Assurance Engineer/Network Engineering and MS Exchange Admin. (Contract)
      • Feb 2015 - Jun 2015

      SANTA ANA, CA • Responsible for process optimization and improvement through the company's compliance and quality systems. Demonstrate the ability to cross function with other teams and lead small projects, through a creative eye. • Support other Quality and Engineering work - e.g. process validation, test method development and validation, supplier engagement - as required. • Develop, analyze and improve process to increase efficiency of production; analyze root cause, generate reports, and implement… Show more • Responsible for process optimization and improvement through the company's compliance and quality systems. Demonstrate the ability to cross function with other teams and lead small projects, through a creative eye. • Support other Quality and Engineering work - e.g. process validation, test method development and validation, supplier engagement - as required. • Develop, analyze and improve process to increase efficiency of production; analyze root cause, generate reports, and implement corrective actions or preventative actions. Interpret drawing to internal assembly instructions. • Conduct investigations & provide corrective & preventive actions based on quality engineering analysis & review. • Apply engineering practices and problem solving methodology (e.g. Lean & Six Sigma) to arrive at robust and practical solutions in an expedited manner. • Create and/or review supporting documentation to ensure project documentation of the highest quality and compliance level, such as lab notebook entries, engineering reports, studies, procedures, work instructions, meeting minutes and project plans. • Demonstrate & educate use of quality engineering tools (Lean Sigma) within the organization to drive methodical approach to design & process development, implementation & improvement. • Responsible for providing strategic guidance for current and future systems and network needs while developing, implementing and performing routine maintenance activities to support Administrator Network Engineering. Support MS Exchange 2007/2013 and Windows Server and Active Directory 2008/2102. • Enterprise-level experience designing and implementing MS Windows, VMware ESX 5.1 & 5.5, Cisco, and Sonic-Firewall infrastructures. • Responds to, resolves and minimizes adverse impacts to the business caused by errors in the IT infrastructure and may assist with actions to prevent recurrence of incidents related to those errors. Show less

    • Network Engineering Consultant
      • Jan 2015 - Jun 2015

      Irvine, CA • Install, upgrades, configure, maintain local/wide area network services: Including new/old hardware technology systems, software, any equipment and devices associated with all networks setup. • Perform troubleshooting, analysis, isolate, diagnose, identify, investigate, and repair network issues, including servers, 3rd party software, workstations, and associated systems. (Evaluates, and Recommends alternative solutions to reduce costs or improve service). • Create and deploy router… Show more • Install, upgrades, configure, maintain local/wide area network services: Including new/old hardware technology systems, software, any equipment and devices associated with all networks setup. • Perform troubleshooting, analysis, isolate, diagnose, identify, investigate, and repair network issues, including servers, 3rd party software, workstations, and associated systems. (Evaluates, and Recommends alternative solutions to reduce costs or improve service). • Create and deploy router, switch, and firewall configurations for to remote sites. • Supports administration of servers and server clusters. • Manages all system back-up and restore protocol. • Plans and supports network and computing infrastructure. • Documents network problems and resolution for future reference. • Monitors system performance and implements performance tuning. • Manage user accounts, permissions, email, and anti-virus, anti-spam. • Maintain a thorough knowledge of networking essentials. • Oversee software and network security. • Analytical abilities and professional office experience needed. • Windows Server and Workstations, and Mac. • Networking: Switches, Cisco & Wireless Routers, Hubs, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS Show less

    • United States
    • Computer Hardware Manufacturing
    • 700 & Above Employee
    • Applications Support Engineering (QA)
      • Feb 2008 - Jul 2014

      Irvine, CA • Windows & Server / MAC / Linux / Networking / Web App, and Mobile Platforms, testing and validating consumer applications for software, and firmware, creating a test plans/cases and enhancing it where deficiencies are noted, for Western Digital products: My Passport, My Book (DAS&NAS), WD Network Storage, SMB (Small Medium Business) Storage, WD Wireless Router, and WD TV Live. • Develops and executes manually and automated testing scripts to improve efficiency of testing. Participates in… Show more • Windows & Server / MAC / Linux / Networking / Web App, and Mobile Platforms, testing and validating consumer applications for software, and firmware, creating a test plans/cases and enhancing it where deficiencies are noted, for Western Digital products: My Passport, My Book (DAS&NAS), WD Network Storage, SMB (Small Medium Business) Storage, WD Wireless Router, and WD TV Live. • Develops and executes manually and automated testing scripts to improve efficiency of testing. Participates in all aspects of testing, (including debugs, functional, regression, system and stress/load/performance testing). Problem solves and resolves issues that impede the test effort. Conducting QA/testing of multiple software projects simultaneously. (Including all WD software) • Verbally and in writing about problematic symptoms when anomalies are discovered, and document actions by completing forms, reports, logs (W-itr), and records as requested, and interact/communicate with other engineering department (Test Engineering, S/W and H/W developers, Project Managers) directly throughout the process so the team will understand the progress of the project. (Also, support outsourced for 3rd party software and hardware). • Configuring All workstations for Windows OS (XP, Vista, Win7, Win8 and Servers 2003-08-12, for home, Pro, Enterprise, Apple OSX, DOS, and Linux). Maintain CAE department networking with configuration Sonic-firewall, and configuration, & installation on VMware for imaging all workplace computers. • Setting up PC's, installing hardware such as Video and Network cards. BIOS navigation and Register files and configuration. Use of hand tools and mechanical skills required. • Configure systems and setup tests for external USB 2.0-3.0, Fiber, SCSI, FireWire 800/400 and network attached storage devices, and setup test system networks, and test system workstations. • Learn new technologies and applied this knowledge in product testing, providing internal technical support. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Senior Systems Administrator (Contract)
      • Jun 2007 - Nov 2007

      CARSON, CA • Administrator for Networking, Active Directory, MS Exchange, & Server 2000/2003, SQL 2000, and Laserfiche Account, Maintaining Email Account, Updates Website, CRM, ECCad and etc. • Perform back-up and restores with Backup Exec 10d, daily, and full backup. • Install, configure and maintain an organization's operating system, hardware. Wireless router, and peripheral components. Analyzes and resolves problems associated with server hardware and applications software. • Applied… Show more • Administrator for Networking, Active Directory, MS Exchange, & Server 2000/2003, SQL 2000, and Laserfiche Account, Maintaining Email Account, Updates Website, CRM, ECCad and etc. • Perform back-up and restores with Backup Exec 10d, daily, and full backup. • Install, configure and maintain an organization's operating system, hardware. Wireless router, and peripheral components. Analyzes and resolves problems associated with server hardware and applications software. • Applied necessary software fixes, monitoring systems and performance. Performed problem analysis to isolate issues within the infrastructure. • Participates in root-cause analysis of recurring issues, capacity planning, security set-up and enforcement, documenting processes by writing technical documentations. • Performs software installation, upgrades and maintenance. Supports AutoCAD’s Department. Show less

    • United States
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Systems Administrator (MIS)
      • Mar 2006 - Apr 2007

      IRVINE, CA • Administrator for Network Server, SharePoint, Goldmine and Laserfiche Account link with Microsoft Outlook 2003 & 07, Add and Delete users account; setup Tele-Vantage TAPI Service Provider; Maintained and Testing QA (debugs) SharePoint-Server for intranet develop and maintain software and hardware inventory and tracking systems: develop inventory lists order, stock, and store electronic components. • Configure and setup servers to work with various programs; install software including… Show more • Administrator for Network Server, SharePoint, Goldmine and Laserfiche Account link with Microsoft Outlook 2003 & 07, Add and Delete users account; setup Tele-Vantage TAPI Service Provider; Maintained and Testing QA (debugs) SharePoint-Server for intranet develop and maintain software and hardware inventory and tracking systems: develop inventory lists order, stock, and store electronic components. • Configure and setup servers to work with various programs; install software including, Firewall, TrendMicro, VNC for remote desktop connection, MS Windows 2000/2003 Active Directory, MS Exchange 2003, SQL 2000-05, ASP.NET, DNS, DHCP, WINS, Cisco - switches, wireless and firewall routers, VERITAS backup software. • Assemble, install, configure and test computer equipment, and the local area network. • Consult and assist manufacturer’s representatives in the installation of new computer equipment; exercise total responsibility for routine installation and modification projects; assist other technicians or the director in repairing, installing and testing pieces of equipment and local area networks. Submit equipment repair warranties; • Complete work orders such as installing equipment, connecting and moving devices or creating components of autonomous networks, installing disk drives, correcting definitions on data switches, protocol converters, etc.; • Install cable for the phones system. Perform moves, adds, deletes and other changes for phone users. Provide phone support and training to new users and solve miscellaneous phone problems. Show less

    • IT & Production Assistant
      • Aug 2005 - Mar 2006

      LONG BEACH, CA • Network Support (Wireless Router, Build up Network wire & phone line wire assign IP to new user computer support), responsible for all computers, running Microsoft 2000/NT, SQL Server, DNS/WINS, Backup Servers daily, and Office troubleshooting support (Keep all computer & AS400 & printing job working) support, maintenance machine & lube on schedule. • Support production line for new program testing equipment include, calibration tools (Testing new production verify program & change… Show more • Network Support (Wireless Router, Build up Network wire & phone line wire assign IP to new user computer support), responsible for all computers, running Microsoft 2000/NT, SQL Server, DNS/WINS, Backup Servers daily, and Office troubleshooting support (Keep all computer & AS400 & printing job working) support, maintenance machine & lube on schedule. • Support production line for new program testing equipment include, calibration tools (Testing new production verify program & change setting). • Support production employees help troubleshoot and repairs, RMA rework units from customers; maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network system. • IQC support (Check all come by electrical and mechanical materials then pass to warehouse) CQC support: Production Quality Control, (Inspect Product). Including electrical component and testing income power supply according to the BOM. • Floor support for production test, process/test equipment, and test fixtures. Show less

    • Senior - DVD Authoring and Video Editor
      • Apr 2003 - Jun 2005

      Santa Ana, CA • Create video sequences from conception to on-line edit, utilizing Final Cut, After Effects, CS3, LiveType, Dreamweaver, DVD Studio, Mac Motion, Soundtrack, and Photoshop. Also, Sonic authoring hardware. • Compress video for a variety of delivery methods. • Experience in motion graphics and multimedia design, CD design and interface, DVD authoring, 3-D animation, and graphic design skills. • Editing multi-media products, selecting music, developing audio support, designing digital… Show more • Create video sequences from conception to on-line edit, utilizing Final Cut, After Effects, CS3, LiveType, Dreamweaver, DVD Studio, Mac Motion, Soundtrack, and Photoshop. Also, Sonic authoring hardware. • Compress video for a variety of delivery methods. • Experience in motion graphics and multimedia design, CD design and interface, DVD authoring, 3-D animation, and graphic design skills. • Editing multi-media products, selecting music, developing audio support, designing digital video effects and creating graphics in order to create finished multi-media programs using non-linear editing systems and equipment. • Duplicating and distributing multi-media and audio programs potentially on tape, DVD and online formats functional organization employees, external audiences and customers/prospects. • Incorporates new and innovative editing techniques. • Maintains a thorough working knowledge of video production equipment and MAC software and troubleshoots this equipment, and networking as necessary. • Ensuring that assigned projects and tasks are completed in an accurate and timely manner and tracking the benefits of completed programs in terms of augmented sales pipeline opportunities. Show less

    • United States
    • Computer Hardware Manufacturing
    • 700 & Above Employee
    • Test Support Engineering for R&D
      • Jun 1991 - Jun 2002

      Costa Mesa, CA • Process daily test and capture read/write data channel by using oscilloscopes communicate with PC for Tape Back-Up on Digital Audio Tape (DAT), Linear Tape Open (LTO,) and Digital Linear Tape (DLT) drive. • Perform various hardware/firmware DVT, QA, validation and functional tests on prototypes and final product data storage drives in the DAT, LTO, and DLT formats and SCSI-2/3, Fiber Channel, and SATA/SAS interfaces. • Setup Analyzed and diagnosed Zidian and I-Racks software to test PCB… Show more • Process daily test and capture read/write data channel by using oscilloscopes communicate with PC for Tape Back-Up on Digital Audio Tape (DAT), Linear Tape Open (LTO,) and Digital Linear Tape (DLT) drive. • Perform various hardware/firmware DVT, QA, validation and functional tests on prototypes and final product data storage drives in the DAT, LTO, and DLT formats and SCSI-2/3, Fiber Channel, and SATA/SAS interfaces. • Setup Analyzed and diagnosed Zidian and I-Racks software to test PCB boards using analog and digital device to calculate/measure voltage, resistor, capacitor on the PCB boards and Tape Drive. • Experience with lab equipment e.g. oscilloscopes, spectrum/logic analyzers, power meters, etc. • Utilize proprietary hardware/software tools to perform Tests, Data Analysis/Characterization, and Failure Analysis. • Collected daily test reports, submit recommendations, and run interim specification fixes and improvements (identified issue and recommended solution) for support all engineering department. • Work with test equipment vendors to improve existing test systems and develop new ones. Ensure proper maintenance of test equipment and perform calibration. • Support R&D team to develop the test requirements for new power electronics, analog and/or mixed signal products and technologies. Production Supervisor / Liaison • Responsible for production area and also supervising a group of employees to perform Tape Back-Up Reconfigurations for DAT, DPA, Rack-Mounts, LTO, and Travan Technologies. • Training employees to troubleshoot, repair, solder all rework drives from RMA to remove or add resistor, capacitor and etc, and also replace the PCB boards and other electrical components. • Worked from limited documentation, written or verbal instructions, reading schematics, rough sketches, diagrams, notes, production prints and layouts. • Team player in Six Sigma project to relay-out Production Line to ensure increased efficiency. Show less

Education

  • UCI-EXTENTION – IRVINE, CA
    Associate's Degree, Six Sigma Green Belt
    2002 - 2002
  • PLATT-COLLEGE – Newport Beach, CA
    Microsoft Certified Systems Engineer 2000, Microsoft Certified Systems Engineer
    2001 - 2001
  • CALIFORNIA STATE UNIVERSITY POMONA – Pomona, CA
    Bachelor of Science – Electrical Engineer, Electrical Engineer
    1993 - 2000
  • CYPRESS COLLEGE – Cypress, CA
    Associate's Degree, Associated of Arts degree
    1989 - 1993

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