Consultant in Data Analysis and AI

• Jun 2022 - Present

Financial Fraud Investigator

• Feb 2021 - Feb 2022

Quickly promoted from customer service to fraud investigator. Worked to improve reporting and accountability on a new and growing team. Assisted team lead by creating reports to maintain quality and monitor production by fellow agents. - Reviewed customer accounts for potential fraudulent activity, including first person identity theft, first person ACH fraud, third person ACH fraud, and account take-over. - Developed reports and dashboards utilizing Jira Query Language integrated… Show more Quickly promoted from customer service to fraud investigator. Worked to improve reporting and accountability on a new and growing team. Assisted team lead by creating reports to maintain quality and monitor production by fellow agents. - Reviewed customer accounts for potential fraudulent activity, including first person identity theft, first person ACH fraud, third person ACH fraud, and account take-over. - Developed reports and dashboards utilizing Jira Query Language integrated with Google Sheets to assess agent case production and quality. Show less Quickly promoted from customer service to fraud investigator. Worked to improve reporting and accountability on a new and growing team. Assisted team lead by creating reports to maintain quality and monitor production by fellow agents. - Reviewed customer accounts for potential fraudulent activity, including first person identity theft, first person ACH fraud, third person ACH fraud, and account take-over. - Developed reports and dashboards utilizing Jira Query Language integrated… Show more Quickly promoted from customer service to fraud investigator. Worked to improve reporting and accountability on a new and growing team. Assisted team lead by creating reports to maintain quality and monitor production by fellow agents. - Reviewed customer accounts for potential fraudulent activity, including first person identity theft, first person ACH fraud, third person ACH fraud, and account take-over. - Developed reports and dashboards utilizing Jira Query Language integrated with Google Sheets to assess agent case production and quality. Show less

Assistant Registrar

• Aug 2019 - Sep 2020

Promoted cross-department from student work-study and site representative to assistant registrar. Assisted with the modernization of office methodologies by developing paperless administrative processes. - Conducted monthly data reviews to ensure accuracy of student records. - Processed 300+ records adjustments per month, ensuring record entry meets government education regulations. - Reviewed college transcripts of inbound students to ascertain and process potential transfer… Show more Promoted cross-department from student work-study and site representative to assistant registrar. Assisted with the modernization of office methodologies by developing paperless administrative processes. - Conducted monthly data reviews to ensure accuracy of student records. - Processed 300+ records adjustments per month, ensuring record entry meets government education regulations. - Reviewed college transcripts of inbound students to ascertain and process potential transfer credits. - Developed new, paperless methodology for processing credit documentation. Show less Promoted cross-department from student work-study and site representative to assistant registrar. Assisted with the modernization of office methodologies by developing paperless administrative processes. - Conducted monthly data reviews to ensure accuracy of student records. - Processed 300+ records adjustments per month, ensuring record entry meets government education regulations. - Reviewed college transcripts of inbound students to ascertain and process potential transfer… Show more Promoted cross-department from student work-study and site representative to assistant registrar. Assisted with the modernization of office methodologies by developing paperless administrative processes. - Conducted monthly data reviews to ensure accuracy of student records. - Processed 300+ records adjustments per month, ensuring record entry meets government education regulations. - Reviewed college transcripts of inbound students to ascertain and process potential transfer credits. - Developed new, paperless methodology for processing credit documentation. Show less

Screenwriter

• Jun 2016 - Sep 2020

Film Production Office - Work Study

• Jan 2017 - Jun 2018

Monitored student shoots and classes to assist production and maintain safety standards. - Tracked performance for 100+ students per quarter, providing teaching guidance, file organization, and technology support for 4 professors during transition to online records system. - Rebuilt Excel tool for tracking room usage for 70 rooms across 100+ classes per quarter using advanced formulas and macro automation, reducing time for publishing room schedule by 50%. Monitored student shoots and classes to assist production and maintain safety standards. - Tracked performance for 100+ students per quarter, providing teaching guidance, file organization, and technology support for 4 professors during transition to online records system. - Rebuilt Excel tool for tracking room usage for 70 rooms across 100+ classes per quarter using advanced formulas and macro automation, reducing time for publishing room schedule by 50%.

Line Producer's Assistant

• Apr 2017 - Aug 2017

Quickly promoted from production assistant to direct assistant to the line producer. Self taught skills for production accounting, budget forecasting, employee hiring and onboarding, digital asset tracking, and accounts payable. - Tracked and submitted accounting paperwork including 300+ personnel payroll start documentation across 10+ teams, as well as all expenditures for the Netflix docuseries. - Organized 6,000 files of archival media. - Researched vendors, found and hired… Show more Quickly promoted from production assistant to direct assistant to the line producer. Self taught skills for production accounting, budget forecasting, employee hiring and onboarding, digital asset tracking, and accounts payable. - Tracked and submitted accounting paperwork including 300+ personnel payroll start documentation across 10+ teams, as well as all expenditures for the Netflix docuseries. - Organized 6,000 files of archival media. - Researched vendors, found and hired crew, maintained documentation and receipts across dozens of production accounts. - Edited and streamlined spreadsheets to track budget projections throughout different phases of the project.

Office Production Assistant

• Apr 2017 - Apr 2017

Acted as point of contact for veteran and active duty military interviewees. Acted as personal driver to and from set for military veteran interviewees including multiple general officers. Purchased, set up, and maintained craft services, and completed runs to various locations around LA

Consultant

• Aug 2015 - May 2016

Worked with students to improve writing in both professional (reports and essays) and personal (fiction writing) contexts. - Tutored students, both in person and via web conference, on writing assignments and provided feedback on how to improve their writing (research essays, fiction writing, script writing, and others) - Wrote one grammar-focused blog and five grammar focused tweets per week for the Writing Center’s official blog Worked with students to improve writing in both professional (reports and essays) and personal (fiction writing) contexts. - Tutored students, both in person and via web conference, on writing assignments and provided feedback on how to improve their writing (research essays, fiction writing, script writing, and others) - Wrote one grammar-focused blog and five grammar focused tweets per week for the Writing Center’s official blog

All-Source Intelligence Analyst

• May 2013 - Oct 2013

Provided region-based intelligence support to the commander and key staff of the Combined Joint Special Operations Task Force - Afghanistan. Developed and delivered intelligence briefs to key staff. - Provided regional research and analysis of all-source intelligence to support military operations in Afghanistan. - Independently produced two intelligence briefs per week to the Colonel in charge of Special Forces white-ops in Afghanistan. Prioritized key topic for one-page summary… Show more Provided region-based intelligence support to the commander and key staff of the Combined Joint Special Operations Task Force - Afghanistan. Developed and delivered intelligence briefs to key staff. - Provided regional research and analysis of all-source intelligence to support military operations in Afghanistan. - Independently produced two intelligence briefs per week to the Colonel in charge of Special Forces white-ops in Afghanistan. Prioritized key topic for one-page summary using military intelligence presentation template. Show less Provided region-based intelligence support to the commander and key staff of the Combined Joint Special Operations Task Force - Afghanistan. Developed and delivered intelligence briefs to key staff. - Provided regional research and analysis of all-source intelligence to support military operations in Afghanistan. - Independently produced two intelligence briefs per week to the Colonel in charge of Special Forces white-ops in Afghanistan. Prioritized key topic for one-page summary… Show more Provided region-based intelligence support to the commander and key staff of the Combined Joint Special Operations Task Force - Afghanistan. Developed and delivered intelligence briefs to key staff. - Provided regional research and analysis of all-source intelligence to support military operations in Afghanistan. - Independently produced two intelligence briefs per week to the Colonel in charge of Special Forces white-ops in Afghanistan. Prioritized key topic for one-page summary using military intelligence presentation template. Show less

Intelligence Specialist

• Aug 2008 - May 2013

Produced daily and weekly updates on global issues. Researched and responded to requests for information submitted by key personnel in charge of the Second Marine Expeditionary Force (II MEF). Developed new reports and methodologies for emerging intelligence requirements. Self taught skills for the creation of advanced Excel reports, data cleaning, data manipulation, and data visualization. All Source Intelligence - Self-taught Excel skills by converting manual decision matrix into a… Show more Produced daily and weekly updates on global issues. Researched and responded to requests for information submitted by key personnel in charge of the Second Marine Expeditionary Force (II MEF). Developed new reports and methodologies for emerging intelligence requirements. Self taught skills for the creation of advanced Excel reports, data cleaning, data manipulation, and data visualization. All Source Intelligence - Self-taught Excel skills by converting manual decision matrix into a color coded, auto-populating weather matrix Excel model for a set of ~150 decision points to calculate impact and risk to flight and ground troop movement. - Compiled and delivered a daily briefing binder for the commanding general of 2d Marine Expeditionary Force. - Researched intelligence topics in order to provide any additional information requested regarding the morning briefing. - Produced and delivered Powerpoint briefings on intelligence topics to officers at various levels of command. HUMINT Intelligence - Reviewed HUMINT reports for veracity prior to publication. - Developed a monthly report breaking down regional reporting by production relating to various unit's PIRs, including color-coded maps of coordinates, and comparisons to past months reporting. - Developed the process to create the above report, including writing macros using Visual Basic for Applications to automate elements of data sourcing and cleaning, as well as the ingestion process to upload data from a spreadsheet to an analysis program. Show less Produced daily and weekly updates on global issues. Researched and responded to requests for information submitted by key personnel in charge of the Second Marine Expeditionary Force (II MEF). Developed new reports and methodologies for emerging intelligence requirements. Self taught skills for the creation of advanced Excel reports, data cleaning, data manipulation, and data visualization. All Source Intelligence - Self-taught Excel skills by converting manual decision matrix into a… Show more Produced daily and weekly updates on global issues. Researched and responded to requests for information submitted by key personnel in charge of the Second Marine Expeditionary Force (II MEF). Developed new reports and methodologies for emerging intelligence requirements. Self taught skills for the creation of advanced Excel reports, data cleaning, data manipulation, and data visualization. All Source Intelligence - Self-taught Excel skills by converting manual decision matrix into a color coded, auto-populating weather matrix Excel model for a set of ~150 decision points to calculate impact and risk to flight and ground troop movement. - Compiled and delivered a daily briefing binder for the commanding general of 2d Marine Expeditionary Force. - Researched intelligence topics in order to provide any additional information requested regarding the morning briefing. - Produced and delivered Powerpoint briefings on intelligence topics to officers at various levels of command. HUMINT Intelligence - Reviewed HUMINT reports for veracity prior to publication. - Developed a monthly report breaking down regional reporting by production relating to various unit's PIRs, including color-coded maps of coordinates, and comparisons to past months reporting. - Developed the process to create the above report, including writing macros using Visual Basic for Applications to automate elements of data sourcing and cleaning, as well as the ingestion process to upload data from a spreadsheet to an analysis program. Show less