Experience

123 Total Fitness

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Performance Improvement Specialist

  • Mar 2023 - Present

  Alpharetta, Georgia, United States



F45 Training Sandy Springs

• Personal Training Director

  • Jul 2019 - Present

  Atlanta, Georgia, United States Development, planning, and implementation of pristine training methods aligned with the company's objectives. Over 1200 Group Fitness Classes taught YTD with a retention factor of >9.5. Maintained Highest staff performance report for 15 consecutive months.



F45 Training

• Wellness and Fitness Services
• 1 - 100 Employee

• Operations

  • Oct 2017 - Present

  Greater Atlanta Area



Orangetheory Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Operations Executive

  • Oct 2015 - Jun 2017

  Greater Atlanta Area Held concurrent responsibility for managing and exceeding all sales and operational budgets. Led and coordinated initial and ongoing sales drivers. Oversaw the sales processes and systems, consistently providing recommendations to optimize results and drive growth. Trained and mentored staff to promote ongoing success and continual growth. Produced KPI reports to reflect total sales, lead generation, and inquiry contacts. Leveraged extensive knowledge of operations software, MindBody and LMS… Show more Held concurrent responsibility for managing and exceeding all sales and operational budgets. Led and coordinated initial and ongoing sales drivers. Oversaw the sales processes and systems, consistently providing recommendations to optimize results and drive growth. Trained and mentored staff to promote ongoing success and continual growth. Produced KPI reports to reflect total sales, lead generation, and inquiry contacts. Leveraged extensive knowledge of operations software, MindBody and LMS, in training staff members to proper check-in, guest registration, cash handling, delinquent account procedures, and customer care calls.

• Sales Associate

  • May 2015 - Oct 2015

  Greater Atlanta Area Ensured high levels of customer satisfaction through the delivering of exceptional sales service. Assessed member needs and provided assistance and information on available features. Maintained an effective referral program and accurate records utilizing established sales system. Implemented extensive marketing campaigns utilizing cutting edge social media initiatives



Auburn University

• United States
• Higher Education
• 700 & Above Employee

• Tigers Unlimited Associate

  • 2014 - 2015

  Auburn, Alabama Area Collaborated and managed 4 staff with the responsibility of representing image during key athletic events. Additionally, hosted at football and basketball games. Actively involved in group planning for special donor events.