Logan McIntosh
Operations Manager at Runtime Consulting- Claim this Profile
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Topline Score
Bio
Credentials
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Veeam Availability Suite v9 - VMSP
Veeam SoftwareJun, 2016- Oct, 2024 -
Veeam Availability Suite v9 - VMTSP
Veeam SoftwareJun, 2016- Oct, 2024 -
Veeam Sales Professional
Veeam SoftwareDec, 2014- Oct, 2024 -
Veeam Technical Sales Professional
Veeam SoftwareDec, 2014- Oct, 2024 -
VMware Sales Professional - 5
VMwareApr, 2011- Oct, 2024 -
VMware Technical Sales Professional - 5
VMwareApr, 2011- Oct, 2024 -
System X - Warranty
IBMSep, 2010- Oct, 2024 -
Authorised Warranty Repairer
LenovoApr, 2009- Oct, 2024 -
VMWare Technical Sales Professional - 4
VMwareFeb, 2009- Oct, 2024 -
VMware Sales Professional - 4
VMwareFeb, 2009- Oct, 2024
Experience
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Runtime Consulting
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United Kingdom
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IT Services and IT Consulting
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Operations Manager
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Aug 2017 - Present
Managing day-to-day operations Analysing statistics and reading and writing reports Planning and controlling change. Managing quality assurance programmes. Researching new technologies and alternative methods of efficiency. Setting and reviewing budgets and managing cost. Managing day-to-day operations Analysing statistics and reading and writing reports Planning and controlling change. Managing quality assurance programmes. Researching new technologies and alternative methods of efficiency. Setting and reviewing budgets and managing cost.
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Premier Technology Solutions P/L
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United Kingdom
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IT Services and IT Consulting
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Senior Resolutions Engineer
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Oct 2015 - Jul 2017
Member of Leadership Team Member of Operations Team Design/Manage/Build custom automation solutions to increase productivity Level 3 onsite and Service desk Support • Datacentre servers’ maintenance and support. • Remote and onsite support of Windows servers, desktops and laptops, Mac desktops and laptops. • Remote servers and workstations monitoring using N-ABLE. • Utilisation of ConnectWise to manage incident and project tickets • Onsite servers check and preventive maintenance. • Installation and setup of VMware and Hyper-V servers. • Setup of various backup systems/software and strategy • Desktops and laptops roll-outs using SOEs. • Installation and setup of Windows servers and workstations environments. • Setup and implementation of Domain controllers, Exchange servers, File servers, print servers and Terminal Services servers. • Administration of SQL servers. • Setup of SANs and NASs. • Configuration of Cisco, Juniper, Watchguard and Sonicwall firewalls. • Configuration and setup of site to site and client to site VPN • Configuration of various modem/router brands. • Hardware build/setup of IBM, HP and Dell servers. • Setup and implementation of LAN and Wireless networks. • Network design and topology. • Web systems migration/maintenance. • Detailed incident reports. • After hours support / on call escalations. Show less
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Network Neighborhood Pty Ltd
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Information Technology & Services
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Senior Systems Engineer
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May 2008 - Sep 2015
Network AdministrationPlanning and Support
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Manager, IT & Security
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Dec 2008 - Apr 2014
Internal Infrastructure Design & ImplementationOffice 365 ImplementationWAN ManagementPhysical & Virtual Security Design & Implementation
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Routine & Operational Technician
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Apr 2007 - May 2008
Level 1 HelpdeskBackup ManagementSoftware/Hardware Support
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