Experience

Valux Digital

• United States
• Advertising Services
• 1 - 100 Employee

• Business Development Manager

  • Mar 2022 - Present



Freelance - Telesales

• Philippines

• Telemarketer

  • May 2016 - Present

  Campaigns handled: Global Trade Connect – Canada Base Ecommerce. -Manager handling people working under social media marketing and customer service. Maintaining the back end of the website, posting products on the website and email support. The Sarpal Group – Real Estate doing Data Entry and Email Marketing Kukoon Media – Data Entry and Email Marketing for over flow projects. Work Market – Outbound Caller for IT’s on the platform if they are interested in applying to the project. BRL Properties – Alabama base real estate, making cash offer to those interested in selling their property. IT Dispatch – Receive and answer emergency and non-emergency calls. Record all the calls. Proactively address problems and suggest solutions. Receive and dispatch orders. Assess situation and prioritize calls. Oversee the route of field units and track delivery status Coordinate schedule in the most effective manner Inform field units about orders and traffic Track and update call logs and data in software programs Provide reports to upper management



ShedsForLessDirect.com

• Customer Service Representative

  • Mar 2015 - Apr 2016

  Product Listing, Customer Support, Sales, Email Support Product Listing, Customer Support, Sales, Email Support



Hit Rate Solutions

• United States
• Outsourcing/Offshoring
• 1 - 100 Employee

• Telemarketer

  • Feb 2012 - Apr 2016

  * Focusing on Inbound and Outbount calls. * Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation. * Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. * Documents transactions by completing forms and record logs. * Maintains operations by following policies and procedures; reporting needed changes. * Maintains quality service by following organization standards.



Nationwide Doc Prep Student Loan Services

• Boca Raton, Florida

• Customer Service Sales Representative

  • Jan 2014 - Aug 2014

  * Responsible for calling people with the goal of selling them a service. Performs lead generation to create viable list, calls people, and follows up on prospects. * Inbound and Outbound Calls * Converts inquiries into sales by answering inbound telephone calls. * Obtain or verify customer information, including address, phone number, and payments methods. * Documents transactions by completing forms and record logs. * Responsible for calling people with the goal of selling them a service. Performs lead generation to create viable list, calls people, and follows up on prospects. * Inbound and Outbound Calls * Converts inquiries into sales by answering inbound telephone calls. * Obtain or verify customer information, including address, phone number, and payments methods. * Documents transactions by completing forms and record logs.