Experience

Red Stag Fulfillment

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Onboarding Specialist

  • Jan 2021 - Present

  Overseeing new clientele that sign with RSF from a technical and operational standpoint. Manage their integration platform connection, requirements for product, etc, until the client has completed that onboarding process.

• Account Manager

  • Oct 2020 - Sep 2021

  Managing of several clients on more intricate and personal level. Acting as a liaison between the client and operations personnel.

• Client Support Specialist

  • Jul 2020 - Oct 2020

  Customer service based job performing missing product traces, damage and missing package claims with couriers, reroutes and consignee changes, among other tasks.



Forward Air Corporation

• Truck Transportation
• 700 & Above Employee

• Tracing and Reporting Specialist

  • Jan 2020 - Jul 2020

  Tracing lost shipments and specializing in delays of shipments. Lost prevention specialized services.

• Customer Care Representative

  • May 2018 - Jan 2020

  Working with the Home Delivery side of Forward Air contracted through GE Appliances for Home Depot, JC Penny, Costco and Wayfair appliances. Assisting with delivery and installation of home appliances, i.e., fridges, stoves, washers, dryers, etc. Call center based customer service, and dealing with truck drivers. Secondary: Dealt with customer shipments. Tracking, updating, making changes, adding accessorials, etc. Providing the best customer service.



Radio Greeneville

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Board Engineer

  • Feb 2018 - Feb 2019

  Board operator for ball games, football, soccer and basketball. Occasional on-air personality as needed.

• Intern

  • Dec 2017 - May 2018

  On-air talking and broadcasting, commercial recording, managing advertiser accounts, payroll, news media covering, radio programming, station engineer, etc.



Food City / KVAT Foods Inc.

• United States
• Retail
• 700 & Above Employee

• Front End Manager

  • Jul 2014 - May 2018

  Cashiering, stocking, handling money, buggies, you name it, I did. My main role was overseeing the front end of the store, making sure customer's are served in a timely manner, taking care of breaks and lunches, etc. Cashiering, stocking, handling money, buggies, you name it, I did. My main role was overseeing the front end of the store, making sure customer's are served in a timely manner, taking care of breaks and lunches, etc.



Textbook Brokers

• United States
• Higher Education
• 1 - 100 Employee

• Customer Service Representative

  • Dec 2016 - Sep 2017

  Selling and trading college books, stocking shelves and packaging books. Selling and trading college books, stocking shelves and packaging books.



Daywind Records

• Greater Nashville Area, TN

• Intern

  • Mar 2017 - Aug 2017

  Brand decking for artist, marketing for newly released records, lyric video creating, music video assisting. Brand decking for artist, marketing for newly released records, lyric video creating, music video assisting.



Bob Kingsley's Top 40 Countdown

• Greater Nashville Area, TN

• Intern

  • Feb 2017 - Feb 2017

  Worked with Bob Kingsley's Country Top 40 during Country Radio Seminar (CRS) week. I was the aid to bring country artists, i.e., Josh Turner, Lauren Alaina and Darius Rucker to interviews with Bob Kingsley. Worked with Bob Kingsley's Country Top 40 during Country Radio Seminar (CRS) week. I was the aid to bring country artists, i.e., Josh Turner, Lauren Alaina and Darius Rucker to interviews with Bob Kingsley.