Experience

Gravity IT Resources

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Talent Agent

  • May 2022 - Present



Dualite Signs & Branding

• United States
• Advertising Services
• 1 - 100 Employee

• Business Operations Analyst

  • Dec 2021 - May 2022

  Execute monthly ERP software patch testing and data validations. Analyze daily operations reports of various business functions. Develop individual user and operations reports by gathering functional requirements from users and communicating requirements to technical IT for data extraction. Manage various projects for operations and IT teams, including the migration of project management users to the recently purchased CRM application. Execute monthly ERP software patch testing and data validations. Analyze daily operations reports of various business functions. Develop individual user and operations reports by gathering functional requirements from users and communicating requirements to technical IT for data extraction. Manage various projects for operations and IT teams, including the migration of project management users to the recently purchased CRM application.



Sportsmans Market

• United States
• Consumer Goods
• 1 - 100 Employee

• Returns Specialist

  • Sep 2020 - Dec 2021

  Process all customer product returns. Assist customers with exchanges and refunds, missing parts and accessories, and repairs. Work directly with vendors of the Sportsman's Market in the return process, including organizing refunds and exchanges for products the Sportsmans Market returns to vendors. Plan and direct repairs of all avionics products for customers. Process all customer product returns. Assist customers with exchanges and refunds, missing parts and accessories, and repairs. Work directly with vendors of the Sportsman's Market in the return process, including organizing refunds and exchanges for products the Sportsmans Market returns to vendors. Plan and direct repairs of all avionics products for customers.



Sportsmans Market, Inc.

• Batavia, OH

• Part-Time College Associate

  • May 2018 - Sep 2020

  Answered telephone orders and questions customers had regarding products. Picked and packed orders. Quality checked orders to ensure accuracy before shipment. Answered telephone orders and questions customers had regarding products. Picked and packed orders. Quality checked orders to ensure accuracy before shipment.



Dualite Signs & Branding

• United States
• Advertising Services
• 1 - 100 Employee

• Business Operations Analyst - Co-Op

  • May 2019 - Aug 2019

  Prepared monthly margin reports in Excel for Account Services operations, including project management, service, and warranty operations. Prepared 2017-2019 customer and product cost analyses in Excel. Assisted Digital Media Manager in company website development and social media campaign productions. Prepared monthly margin reports in Excel for Account Services operations, including project management, service, and warranty operations. Prepared 2017-2019 customer and product cost analyses in Excel. Assisted Digital Media Manager in company website development and social media campaign productions.



Dualite Signs & Branding

• United States
• Advertising Services
• 1 - 100 Employee

• Maintenance Associate

  • Jun 2017 - Jan 2018

  Provided preventative maintenance on machines and equipment, as well as property and grounds maintenance. Performed tasks on two separate manufacturing facilities. Provided preventative maintenance on machines and equipment, as well as property and grounds maintenance. Performed tasks on two separate manufacturing facilities.



Flash Baseball Complex

• Cincinnati Area, KY

• Facility Maintenance

  • May 2016 - Aug 2016

  Performed maintenance and upgrades on ten playing fields and equipment on a complex that comprises over 200 acres. Performed maintenance and upgrades on ten playing fields and equipment on a complex that comprises over 200 acres.