QA Engineer

• May 2022 - Present

➢ Building Test Cases repository using Requirements and Test Management for JIRA(RTM) ➢ Developing test cases in BDD Framework using SpecFlow ➢ Manual Testing of the Platform and Mobile version ➢ Defects reporting using Requirements and Test Management for JIRA ➢ Triaging Post LIVE issues with the support of Customer Support team ➢ Monitoring and Control of Application Support Tickets using JIRA ➢ Developing Workflows to test the system by customer support agents ➢ Participating in Test Effort Estimation in Backlog grooming meetings ➢ Participating in Support Issues Triaging meetings ➢ Providing Test Metrics to the management Show less

Scrum Master/Specialist - Software Quality Assurance

• Apr 2020 - May 2022

Scrum Master/Senior Software Quality Assurance Engineer

• Apr 2016 - Apr 2020

➢ Review Business requirement specifications, use cases, process flow diagrams and user interface designs to understand the application requirements➢ Test effort estimation and test planning ➢ Training QA Engineers and mentoring the team ➢ Provide on time reporting of testing progress, QA statistics and metrics to the management, project managers and product owners➢ Developing Test scenarios and Test Cases➢ Carry out detailed testing cycles for application solutions provided by the dev. team.➢ Web services testing using Postman and Soap UI➢ Automation using QV2➢ Defects reporting and verification  Sprint Planning of the development team and acting as a Scrum Master➢ Domain Knowledge sharing to developers and business analysts to design product features➢ Handling the release management process and maintain procedural documents in the software development life cycle➢ Manage production issues and develop preventive measures in testing➢ Work with business study team to complete the user manuals and implementation documentation. Show less

Software Quality Assurance Engineer

• Nov 2011 - Apr 2016

SW Quality Assurance Engineer - Core Banking Application Development

• May 2010 - Nov 2011

➢ Analyze the functionalities of the processes performed by different units within the bank to acquire business knowledge prior to testing. ➢ Document the Processes and work flows and mapping the business scenarios to the system. ➢ Analyze system features and procedures to ensure they adhere to the business laws and regulations, Central Bank Guidelines. ➢ HP QTP - Create automated test scripts for regression and functional testing. ➢ Evaluate the applicability of system functionalities from IT and Business perspective. ➢ Prepare test results and detailed bug reports. ➢ Coordinate with off-site technical consultants to resolve technical issues and obtaining patches to enhance performance of functional and performance testing tools. ➢ Conduct knowledge transfer sessions and training. ➢ Document the new business requirements to the system according to the company process. ➢ Involve in data migration by mapping of legacy system with Temenos T24 Application. ➢ Write SQL scripts to extract data from legacy system. ➢ Perform load and stress testing to Temenos T24 Core Banking system servers. ➢ Load Runner Scripting to facilitate performance testing. ➢ Load Testing on ATM server of Core Banking Application. Special Projects Involvement in the Core Banking System implementation project of NDB Bank PLC. from its existing vendor (ORACLE Financial Services - IFLEX) to the new Vendor (Temenos- T24). Show less