Experience

Andrew Harper

• United States
• Travel Arrangements
• 1 - 100 Employee

• Member Services

  • Dec 2020 - Present

  Andrew Harper Travel is a membership-based, full-service luxury travel agency. We pair the individual needs of our clients with the respected recommendations published by our partner the Hideaway Report to create extraordinary bespoke travel experiences. - Provide best-in-class service to respond to and resolve client requests and questions via email and phone. - Escalate client issues, assist with technical troubleshooting, and develop best practices for efficient client engagement. Andrew Harper Travel is a membership-based, full-service luxury travel agency. We pair the individual needs of our clients with the respected recommendations published by our partner the Hideaway Report to create extraordinary bespoke travel experiences. - Provide best-in-class service to respond to and resolve client requests and questions via email and phone. - Escalate client issues, assist with technical troubleshooting, and develop best practices for efficient client engagement.



Internova Travel Group

• United States
• Hospitality
• 200 - 300 Employee

• Sales Analyst

  • Jan 2018 - Dec 2020

  Internova Travel Group represents more than 62,000 travel advisors worldwide and ranks as one of the industry’s largest travel services companies. - Project managed team initiatives for the Senior Vice President of the Hotel Division to grow the Worldwide Hotel Program and SELECT Hotels & Resorts luxury portfolio. Team achieved 40% EBIDTA YoY. Internova Travel Group represents more than 62,000 travel advisors worldwide and ranks as one of the industry’s largest travel services companies. - Project managed team initiatives for the Senior Vice President of the Hotel Division to grow the Worldwide Hotel Program and SELECT Hotels & Resorts luxury portfolio. Team achieved 40% EBIDTA YoY.



Mountain View, CA and Raleigh, NC

• Sabbatical

  • Apr 2013 - Dec 2017

  After many years of unsuccessful infertility procedures, resigned from VMware to pursue IVF treatments full time. Forever grateful to Dr. Richard Schmidt at NOVA IVF in Mountain View, CA, for helping me become a mom to three beautiful daughters (December 2013, twins in November 2015). After many years of unsuccessful infertility procedures, resigned from VMware to pursue IVF treatments full time. Forever grateful to Dr. Richard Schmidt at NOVA IVF in Mountain View, CA, for helping me become a mom to three beautiful daughters (December 2013, twins in November 2015).



VMware

• United States
• Software Development
• 700 & Above Employee

• Marketing Manager, Commercial

  • Jun 2012 - Mar 2013

  - Created and managed lead generating marketing programs. Executed all aspects of direct response and lead nurture campaigns, including email marketing, cost per acquisition programs, direct mail campaigns, regional in-person sales events, webinars, and enablement activities and tools.

• Marketing Manager, Online Events

  • Mar 2008 - May 2012

  - Managed the Americas Online Events Program, including lead generation strategy, budgeting, promotion, and training new resources.- Directly impacted average quarterly revenue of $15m.- Oversaw execution of 25-30 webcasts per quarter with more than 300 registrants per event and an average 30% attendance rate. Championed program expansion into Latin America.- Managed and executed semi-annual virtual conference in 3 languages with more than 10,000 registrants and an average 40-45% attendance rate. Show less