Director of Learning and Development

• Dec 2021 - Present

Online Learning Curator and Learning Facilitator

• Apr 2019 - Nov 2021

• Gathering, organizing and maintaining collections of online learning available to all office and field employees, focusing on accessibility and leadership development. • Designing and facilitating virtual workshops that help leaders from across the organization enhance their skills in leadership. • Implemented and currently leading organization's Book Club as a way to engage employees in conversations on leadership literature. • Gathering, organizing and maintaining collections of online learning available to all office and field employees, focusing on accessibility and leadership development. • Designing and facilitating virtual workshops that help leaders from across the organization enhance their skills in leadership. • Implemented and currently leading organization's Book Club as a way to engage employees in conversations on leadership literature.

Learning and Development Leader

• May 2017 - Apr 2019

Led the training effort for AFPG’s finance and service business system transformation by developing and organizing training materials and leading multiple instructor-led training events for 50+ employees at a time. Beyond the above initiative, managed the company's Learning Management System by creating and assigning online learning and development programs as well as coordinating in-person development opportunities for all employees at our company headquarters, APi Group. Also developed… Show more Led the training effort for AFPG’s finance and service business system transformation by developing and organizing training materials and leading multiple instructor-led training events for 50+ employees at a time. Beyond the above initiative, managed the company's Learning Management System by creating and assigning online learning and development programs as well as coordinating in-person development opportunities for all employees at our company headquarters, APi Group. Also developed an onboarding strategy for new hires of the already established office locations and any future acquisitions, featured in the 2019 Business Plan, by engaging onboarding champions across the company. Show less Led the training effort for AFPG’s finance and service business system transformation by developing and organizing training materials and leading multiple instructor-led training events for 50+ employees at a time. Beyond the above initiative, managed the company's Learning Management System by creating and assigning online learning and development programs as well as coordinating in-person development opportunities for all employees at our company headquarters, APi Group. Also developed… Show more Led the training effort for AFPG’s finance and service business system transformation by developing and organizing training materials and leading multiple instructor-led training events for 50+ employees at a time. Beyond the above initiative, managed the company's Learning Management System by creating and assigning online learning and development programs as well as coordinating in-person development opportunities for all employees at our company headquarters, APi Group. Also developed an onboarding strategy for new hires of the already established office locations and any future acquisitions, featured in the 2019 Business Plan, by engaging onboarding champions across the company. Show less

Training & Development Lead

• Jun 2016 - Apr 2017

Managed and led the company's virtual and in person systems training training on office software and service technology. Assisted in coordination of in-person development course attendance for employees.

Training and Implementation Lead/Atlanta Business Development

• Jan 2015 - Jun 2016

I successfully implemented our new service and inspection software program "Astea" to the IFP offices. The goal was reached in October of 2015. When not traveling from district to district performing training, I worked out of the Atlanta district office gaining knowledge on local projects and the business side of fire protection. I continued to perform support for the offices on the program and am included in an 'executive user group' to implement future changes in the program… Show more I successfully implemented our new service and inspection software program "Astea" to the IFP offices. The goal was reached in October of 2015. When not traveling from district to district performing training, I worked out of the Atlanta district office gaining knowledge on local projects and the business side of fire protection. I continued to perform support for the offices on the program and am included in an 'executive user group' to implement future changes in the program with other APi Group company implementation leads like myself.

Administrative Assistant

• Mar 2012 - Dec 2014

Day to day tasks included a wide range of responsibilities like transferring calls, keeping all electronic files updated, job cost tracking, invoicing and collections. I kept a strong relationship with the Local Union 669 and JATC concerning our pipe fitters and apprentices as well as NICET for our sprinkler and fire alarm inspectors. When the company had undergone implementing a new system that streamlines our service to invoice process, Astea, I had heavy involvement in training the… Show more Day to day tasks included a wide range of responsibilities like transferring calls, keeping all electronic files updated, job cost tracking, invoicing and collections. I kept a strong relationship with the Local Union 669 and JATC concerning our pipe fitters and apprentices as well as NICET for our sprinkler and fire alarm inspectors. When the company had undergone implementing a new system that streamlines our service to invoice process, Astea, I had heavy involvement in training the Atlanta and Birmingham branches on that program while still in this role.