Lloyd O'Brien

Senior Consultant at Windsor Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Westchester, Illinois, United States, US
Languages
  • English -

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Woody Lovacheff

Lloyd and I have been working together for several years in Career Renewal, an organization that assists & counsels job seekers. Lloyd has always been very professional and brings a wealth of experience and dedication in his interaction with our participants. Lloyd has also served as the Co-Chair of the Speakers Forum for Career Renewal in sourcing and preparing enlightening speakers for Career Renewal attendees. As Co-Chair of the organization, it's a pleasure to know & work with Lloyd.

Jim (Dimitri) Kales

I have consistently been impressed with Lloyd's ability to handle complex projects. He has been a phenomenal committee-level volunteer for Aspire, helping us to restructure our client banking procedures most recently. The end-result was very well-received by our clients and our staff team. I recommend Lloyd highly. He is also a pleasure to work with!

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Credentials

  • ITIL®v3
    EXIN-PROMETRIC
    Apr, 2015
    - Oct, 2024
  • Certified ScrumMaster
    Scrum Alliance
    Jun, 2015
    - Oct, 2024

Experience

    • United States
    • Business Consulting and Services
    • Senior Consultant
      • Jan 2008 - Present

      Provide planning and consultative services in Business Structure and Information Technology organization and management:-Illinois Save-A-Child's Life Network—Senior Advisor to President and Executive Staff, develop Strategic Direction, Priorities, Organization & Structure, and Public Programs Content and Organization.-Private Equity Firm--Source, research and advise on Information Technology company acquisitions.-Aspire--Designed Client Banking System, directed requirements to banking entities; implemented efficient, effective, auditable system and processes.-Aspire--Evaluate cloud outsourcing proposals, develop recommendations on contract modifications, security, recovery capability, and service level performance specifications. -Chamber of Commerce--Led requirements and design team for function specific chamber website.-Career Renewal—Plan, source, vet potential speakers, facilitate speaker panels; advise Career Change Candidates.-Business and Career Services--Workshop Presenter/Discussion Leader: Power Employment Workshop, Using Advanced Social Media.

    • United States
    • 1 - 100 Employee
    • Finance Committee
      • 2008 - Present

      Providing counsel and advice on Governance, IT, Finance, Operational Efficiency, and Enhanced Client Services. Providing counsel and advice on Governance, IT, Finance, Operational Efficiency, and Enhanced Client Services.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Volunteer Presenter
      • 2015 - Present

    • Presenter
      • 2016 - 2017

    • Presenter
      • 2015 - 2016

    • United States
    • Public Safety
    • 1 - 100 Employee
    • Director, IT Engineering and Client Services
      • Jun 2004 - Aug 2007

      Architected robust restructuring to stabilize operations, improve customer service, boost employee morale and provide for rapid client growth and expansion of book of business; achieved HIPAA and Sarbanes-Oxley compliance.Opened a period of large scale change in information technology and operations by launching broad new strategy. • Quickly achieved solid operating consistency for customers with new operating/internal controls utilizing ITIL disciplines.• Reorganized technical professionals for systems, network engineering, telecom and security departments.• Attained HIPAA & SOX compliance for the first time in company's history.• Helped develop new marketing campaign for healthcare providers seeking a flexible, dependable and secure third-party provider.

    • Director, Client Services
      • Mar 2006 - Jul 2007

      Responsible for providing client account management services, field engineering services and client help desk services for 60 Long Term Healthcare/Assisted Living client companies ($17 million). • Redirected client account management staff to focus on services to critical accounts to accelerate growth and increase margins.• Improved client satisfaction ratings.• Doubled the number of end users without increasing staff.

    • Director, Engineering and Production Services
      • Jun 2004 - Mar 2006

      Initiated an innovative strategic direction for IT and Operations supporting 60 client companies. • Reorganized management structure, roles and responsibilities for technical and operational professionals for Systems, Network Engineering, Data Center, Telecom and Security departments. • Attained Sarbanes-Oxley and HIPAA IT operational compliance for 60 client companies in the Long Term Health Care/Assisted Living industries.. Implemented ITIL Based Incident, Problem and Change Management.

    • Principal / Senior Consultant
      • Jan 1995 - Jul 2004

      TEN--TECHNOLOGY EXECUTIVE NETWORK--Principal and InvestorAcquired the Technology Executives' Network, TEN, business with a partner. Together, we enhanced membership value to CIOs by restructuring organization, product design, and delivery model, offering enhanced additional services.• Increased membership >80% by redesigning and boosting product value and delivery and enhancing members' participation.CIO CONSULTING GROUP--Principal and Senior Consultant• Evaluated CIO Magazine Enterprise Value Awards. Rated finalists on how each company used innovative technology to achieve industry leadership and improve financial performance.• Led 'Process-Design' engagement to engineer the longitudinal social surveys' process for a national opinion research company; delivered a predictable, repeatable, measurable process focused on winning bids and delivering credible, documented survey results in an efficient manner.• Led the evaluation and contracting team for a major travel company to outsource a $27 million data center and telecom network.

    • United States
    • Industrial Automation
    • 700 & Above Employee
    • First Vice President
      • 1987 - 1995

    • First Vice President, Information Systems (CIO)
      • Dec 1990 - Dec 1994

      Balcor is a real estate property, investor fund and asset management company with a $6 billion real estate portfolio and 450,000 investors.Corporate Officer responsible for formulating a technology strategy and its implementation. • Replaced all systems and business data warehouses.• Developed a new architecture and data warehouses for the investors' fund.• Instituted business intelligence capabilities for financial analysis and forecasting for improved asset management.• Improved management control, reduced expenses and added capability to initiate new ventures.• Developed marketing presentations for prospective clients including American Express, Pepsi Cola and Aetna Realty.• Performed due diligence for potential acquisitions; merged acquired companies' technology operations while reducing expenses $1.7 million.

    • Vice President, Systems Development
      • Apr 1987 - Dec 1990

      Responsible for connecting the Information Technology organization to the user community, defining systems requirements, developing/managing outside contractors in the development and delivery of financial, investor processing, property management, asset management, and fund management transaction and business intelligence systems.•Re-built communications between IS organization and key financial and operational executives to understand key business drivers and priorities and ensure cooperative effort to deliver quality effective systems.•Replaced all core financial systems (GL/AP/AR/ACH) for partnership and fund management; managed conversion of 400 limited partnership’ funds. •Developed and implemented flexible property management, financial analysis and reporting systems for 300 properties and management offices.

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Vice President and Director, Information Systems (CIO)
      • Feb 1979 - Dec 1986

      Responsible for all Information Technology strategy, planning and operations.• Increased revenue by positioning title insurance processing systems in major U.S. business and residential centers.• Instituted IT performance and capacity planning based on business forecasts; replaced $10 million processing and communications infrastructure. • Developed competitive strategy to retain agents and increase revenue by marketing PC based title insurance systems to agents. Responsible for all Information Technology strategy, planning and operations.• Increased revenue by positioning title insurance processing systems in major U.S. business and residential centers.• Instituted IT performance and capacity planning based on business forecasts; replaced $10 million processing and communications infrastructure. • Developed competitive strategy to retain agents and increase revenue by marketing PC based title insurance systems to agents.

Education

  • University of Chicago
    MBA, Business Administration, Management and Operations
    1982 - 1984
  • Roosevelt University
    BGS, Business
    1977 - 1982

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