Experience

TrackAbout, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Implementation Specialist

  • Feb 2020 - Present



Afrox

• South Africa
• Chemical Manufacturing
• 500 - 600 Employee

• QA Project Manager

  • Sep 2014 - Jan 2020

  Asset tracking / scanning system & process development, mapping, documenting, revision, sign-off and process complianceFunctionality development, testing, training material development, training, competence measurement and user complianceAccess control. New users, training coordination, approval, roles, Removal of stale/termination & securities complianceProcess performance monitoring, data analysis, quality compliance coordination, reporting & post implementation & site reviewsSuper-user, System support for advance queries & departmental channel liaisonSupport management and Query escalationDevice management, troubleshooting and coordination Show less

• Business support specialist (process & SAP)

  • Apr 2008 - Aug 2014

  Design, review, train and implement risk lowering business processes parallel to the SAP ERP system functionalities used. Monitor compliance via reporting.Support OtC Processes locally and Internationally (Africa)Project representation and support.

• Store Manager

  • Mar 2007 - May 2010

  Maintain a professional sustainable environment for customers both industrial and individual, managing stock, procurement, replenishment, sales, security and staff.

• Retail Sales Representative

  • Nov 2003 - Feb 2007

  Customer service excellence, Grow sales and meet targets, Retail concepts, Support staff roles. Consultative forum chair, SHE rep, Customer liaison.



Griffons Rugby Union

• Welkom Area, South Africa

• Ticket office coordinator

  • Jan 1994 - Jan 2005



Alfirs Home Improvements

• Maintenance supervisor

  • Feb 2003 - Oct 2003

  Both supervised and applied efforts to repair, refurbish, replace or upgrade general home & building improvements from roof top to flooring and almost everything in between. Both supervised and applied efforts to repair, refurbish, replace or upgrade general home & building improvements from roof top to flooring and almost everything in between.