Lloyd McCleave
Junior System Administrator at Manganaro Midatlantic- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA A+ ce
CompTIAOct, 2021- Nov, 2024
Experience
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Manganaro Building Group LLC
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United States
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Construction
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1 - 100 Employee
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Junior System Administrator
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Nov 2020 - Present
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Friends School of Baltimore
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United States
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Primary and Secondary Education
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100 - 200 Employee
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Helpdesk Technician
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Aug 2015 - Nov 2020
• Documents/logs all incidents, patch updates, and support request using Microsoft Outlook (tasks) • Creates and maintains excellent customer support relationships by resolving requests in a timely manner, explaining in detail the resolution to the issue at hand, and always having positive and professional attitude • Responsible for creating/removing user accounts via Active Directory • Responsible for imaging machines using WDS • Assist in troubleshooting network issues • Documents/logs all incidents, patch updates, and support request using Microsoft Outlook (tasks) • Creates and maintains excellent customer support relationships by resolving requests in a timely manner, explaining in detail the resolution to the issue at hand, and always having positive and professional attitude • Responsible for creating/removing user accounts via Active Directory • Responsible for imaging machines using WDS • Assist in troubleshooting network issues
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CoStar Group
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United States
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Real Estate
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700 & Above Employee
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Research Associate I
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Jul 2012 - Aug 2015
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Education
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Frostburg State University
Marketing/Marketing Management, General