Experience

Copper Cellar Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Jul 2003 - Present

  Consistently in the top five overall server awards for performance and guest satisfaction Provide timely and excellent customer service through order taking and delivery in team atmosphere Multitask routinely and solve problems quickly in order to achieve performance goals Consistently in the top five overall server awards for performance and guest satisfaction Provide timely and excellent customer service through order taking and delivery in team atmosphere Multitask routinely and solve problems quickly in order to achieve performance goals



Ober Mountain

• United States
• Recreational Facilities
• 1 - 100 Employee

• Food and Beverage Administrator

  • Jan 2014 - Oct 2019

  Support managers by coordinating and physically performing monthly inventory. Track, record and analyze transfer and waste of product. Issue and close out purchase orders. Attend food and alcohol shows, analyze products and cost. Purchase product as needed. Process invoices in accounts receivable and payable workflow. Issue and process purchase orders for all food and alcohol. Perform and coordinate monthly audit of product. Analyze cost and inventory every cycle to determine food and alcohol percentage for monthly report to owners. Work closely with I.T. department to delete and add new products for our point of sale systems. Update and enter all data for Optimum Control inventory software. Report to owners with any problems, concerns, or changes. Pay and document all alcohol purchases. Show less



SevierCountynews.com/celebrateknoxville.com

• Sevier and Knox county

• Photographer and writer

  • 2005 - 2016

  Freelance photojournalist. Accepted assignments per editor. Researched, interviewed and wrote articles on current events or news. Freelance photojournalist. Accepted assignments per editor. Researched, interviewed and wrote articles on current events or news.



Oaseas Resorts and Cabin Rentals

• Pigeon Forge, TN

• Executive Administrative Assistant

  • Apr 2013 - Sep 2013

  Design and implement collateral marketing materials. Develop marketing plans, identify and target prospective customers. Create and update company social media existence. Gather information from CRS Data systems to identify segment marketing. Business 2 customer sales while providing a high level of customer care. Enter all relevant information into Sage ACT program, also use Microsoft programs. Coordinate daily sales efforts and report directly to Regional Director of Operations. Show less



Westgate Resorts

• United States
• Hospitality
• 700 & Above Employee

• Timeshare Sales Representative

  • Aug 2007 - Apr 2008

  Informed, consulted, and persuaded customers to purchase ownership of timeshare Achieved 100 percent guest satisfaction while completing sales goals Informed, consulted, and persuaded customers to purchase ownership of timeshare Achieved 100 percent guest satisfaction while completing sales goals



Knoxville Journal

• Photographer and writer

  • 2005 - 2006



B & S Auto Sales

• Owner/Operator

  • Aug 1997 - Jun 2003

  Inspected, purchased, inventoried, and sold automobiles Managed all financial aspects of the business, including accounting and bookkeeping Scheduled maintenance, clean-up, and repairs on cars Provided first-rate customer service Inspected, purchased, inventoried, and sold automobiles Managed all financial aspects of the business, including accounting and bookkeeping Scheduled maintenance, clean-up, and repairs on cars Provided first-rate customer service



Corky's BBQ

• United States
• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • Mar 1996 - Jul 1997

  Opened new location in Pigeon Forge, which included hiring, training, and developing employees for permenant staff. Directed day to day operations while controlling labor and food cost. Inventoried and ordered all food products per company guidelines. Provided leadership and managed over 20 team members. Opened new location in Pigeon Forge, which included hiring, training, and developing employees for permenant staff. Directed day to day operations while controlling labor and food cost. Inventoried and ordered all food products per company guidelines. Provided leadership and managed over 20 team members.