Experience

Hyperion Solutions

• United States
• Manufacturing
• 1 - 100 Employee

• Sr. Systems Engineer / System Production & Tech Support at Hyperion-Solutions

  • Aug 2022 - Present

  • Manage customer engagements for large scale customer elevator / escalator implementation projects • Perform on-site system installation, configuration, and technical support tasks • Manage the build-out and delivery of servers, system boards, and software updates • Complete post-installation quality assessments and configuration validation testing • Prepare and provide input for executive presentations. • Complete factory and user acceptance testing of in scope escalators and elevator builds Show less



Integrated Display Systems Inc

• United States
• Appliances, Electrical, and Electronics Manufacturing

• Sr. Systems Engineer / Field Engineer

  • Jul 2013 - Present

  • Manage customer engagements for large scale customer elevator / escalator implementation projects • Perform on-site system installation, configuration, and technical support tasks • Manage the build-out and delivery of servers, system boards, and software updates • Complete post-installation quality assessments and configuration validation testing • Prepare and provide input for executive presentations. • Complete factory and user acceptance testing of in scope escalators and elevator builds Show less



Lift-Net Integrated Display Systems

• Field Engineer / System Production & Tech Support

  • Jun 2013 - Present

  Installing and troubleshooting Embedded Building Management System Server & Workstation programming Electrical I/O panel setup TCP/ IP and other data network set up and management Systems design, programming and documentation Supplying extensive telephone and on-site customer technical support during and after installations Trouble shoot VOIP issues Build and customize Servers for both State and Government projects. Installing and troubleshooting Embedded Building Management System Server & Workstation programming Electrical I/O panel setup TCP/ IP and other data network set up and management Systems design, programming and documentation Supplying extensive telephone and on-site customer technical support during and after installations Trouble shoot VOIP issues Build and customize Servers for both State and Government projects.



Everest College

• Skokie

• Sr. Desktop Support Engineer

  • Feb 2010 - May 2013

  • Managed and administered the technical environment for (3) academic campuses • Managed vendor relationships, equipment procurement, and managed inventory • Completed data line installations, network patching, and punch down of data jacks • Installed and configured desktops, printers, and copiers • Managed the update of campus phones to VOIP typology • Utilized ServiceNow to track all incident tickets • Managed and administered the technical environment for (3) academic campuses • Managed vendor relationships, equipment procurement, and managed inventory • Completed data line installations, network patching, and punch down of data jacks • Installed and configured desktops, printers, and copiers • Managed the update of campus phones to VOIP typology • Utilized ServiceNow to track all incident tickets



Hytek System

• Desktop support

  • Jan 2009 - Jan 2010

  • Performed desktop software installation, PC upgrades, and network troubleshooting • Performed data center monitoring and administration tasks • Provided technical support to students, instructors, and staff • Installed software and hardware devices as needed in class rooms, offices, IDF and MDF. • Utilized Track-it software to manage support tickets • Participated in the school’s student mentoring program in providing training to students majoring in computer information system • Performed desktop software installation, PC upgrades, and network troubleshooting • Performed data center monitoring and administration tasks • Provided technical support to students, instructors, and staff • Installed software and hardware devices as needed in class rooms, offices, IDF and MDF. • Utilized Track-it software to manage support tickets • Participated in the school’s student mentoring program in providing training to students majoring in computer information system



BorgWarner

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Team Leader

  • 1995 - 2005

  Manage the fabrication department Insure quality parts that were being produced on the automated welders. Maintain and set-up presses, automated welders, automated paste station, braze and heat treat funaces. Made various repairs to automated equipment Manage the fabrication department Insure quality parts that were being produced on the automated welders. Maintain and set-up presses, automated welders, automated paste station, braze and heat treat funaces. Made various repairs to automated equipment