Llew Heinz

Vice President at Aptos Retail
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency

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Experience

    • United States
    • Software Development
    • 500 - 600 Employee
    • Vice President
      • Jun 2019 - Present

    • Director of Enterprise Architecture
      • Mar 2016 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Director, Product Architecture
      • Apr 2012 - Mar 2016

      Responsible for defining technology direction and product architecture for JDA’s Retail product suite. Key responsibilities included incorporating mobile application delivery, defining business requirements, developing global API strategy, driving user experience innovation, and future direction of scalable elastic engines for data processing. Launched RedPrairie’s initial foray in to mobile applications. Kicked-off ground up product development of iOS and mobile web applications. Teams delivered next generation functionality of products on tablets and mobile devices. Planned the design of engines to tie in with SMS and IVR systems for messaging integration with RedPrairie applications. Led Business Analyst team responsible for requirements gathering and functional product direction. These analysts embed with the development teams and serve as a bridge to translate business requirements into functional applications. Analysts are responsible for coordinating with Product Managers, customers, services and support to gather and validate acceptance criteria for new development. Directed RedPrairie’s global API design strategy. This effort involved defining RESTful API standards, constructing consistent API communication architectures, and transforming applications to leverage the new API architecture. Building this API strategy allows RedPrairie’s customers, services organization, and partners to integrate with RedPrairie’s data and business logic on a consistent basis, reduce costs of upgrades, improve performance, and lower frequency of support tickets. Led team of user experience researchers and designers charged with modernizing the look and feel of RedPrairie applications. Working closely with representative customers, consultants, and product development this team was instrumental in developing a scientific approach to designing UI patterns and driving consistent look and feel across the suite of applications.

    • Software Development
    • 100 - 200 Employee
    • Senior Manager, SaaS and Technology Strategy
      • May 2008 - Apr 2012

      Coordinated implementation of technology strategy across Workforce Management, Enterprise Store Operations, and Task Management product development teams. Accountable for evaluating where products should be optimized for future technology changes and Software as a Service (SaaS) based offerings.Instrumental in architectural design of next generation Java platform and JavaScript UI which tied multiple different applications and technologies together. This platform allowed RedPrairie to provide a unified HTML5-based user experience while not requiring a wholesale rewrite of all background engines and legacy applications. Responsible for evangelization and education of new platform across product development, support and services organizations throughout RedPrairie.Worked with Product Management, Development, and Services organizations to help evangelize and adopt Agile software development practices. Helped introduce processes and tools necessary to allow distributed Agile development across geographically diverse teams. This helped provide better communication across disparate product lines, greatly improved communication, and increased overall product quality.

    • Senior Solution Architect, Technical Services Manager
      • Jan 2007 - May 2008

      Managed RedPrairie’s technical consulting group for Workforce Management products. Responsible for staffing, management, and technical product implementation strategy. Coordinated multiple ongoing large scale deployment projects throughout the world. Improved customer satisfaction and communication while rapidly growing a team of infrastructure and data integration consultants.Instrumental in developing updated processes for infrastructure sizing, documentation, and knowledge transfer. These processes led to highly successful and rapid deployments with environments which were easily supportable both by customer’s IT staff and RedPrairie’s Hosting operations team.

    • Solution Architect
      • Sep 2002 - Jan 2007

      Designed and managed technical implementation of enterprise business management software for numerous domestic and international clients. Coordinated activities of technical teams and client implementation teams.Technology and infrastructure lead on RedPrairie’s largest Workforce Management deployment. Worked with product development and performance engineering teams to enhance capabilities of the new platform for delivery of web based enterprise application to 4500+ sites around the world.

    • Director, Information Systems & Technology
      • Oct 2001 - Aug 2002

      Managed information technology infrastructure, staff and projects. Directed internal initiative to restructure and update all technology systems. This initiative significantly improved system stability and performance leading to greater customer satisfaction for online ordering and fulfillment systems. Managed information technology infrastructure, staff and projects. Directed internal initiative to restructure and update all technology systems. This initiative significantly improved system stability and performance leading to greater customer satisfaction for online ordering and fulfillment systems.

    • Director, Systems Architecture
      • May 2000 - Sep 2001

      Directed the design and implementation of NetLuminous’ Managed Service Provider (MSP) infrastructure. Implemented infrastructure and systems to remotely monitor and manage corporate information technology systems. Evaluated technologies and coordinated deployment of network, server, and software components. Directed the design and implementation of NetLuminous’ Managed Service Provider (MSP) infrastructure. Implemented infrastructure and systems to remotely monitor and manage corporate information technology systems. Evaluated technologies and coordinated deployment of network, server, and software components.

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Consultant
      • Jan 1997 - Apr 2000

      Designed and led deployment of multiple international messaging and systems management implementations. Some key customers were Siemens, Scientific Atlanta, and Federated Department Stores. Responsibilities also included proposal and project design, coordination of staff/contractors, and project leadership. Designed and led deployment of multiple international messaging and systems management implementations. Some key customers were Siemens, Scientific Atlanta, and Federated Department Stores. Responsibilities also included proposal and project design, coordination of staff/contractors, and project leadership.

Education

  • University of Georgia - Terry College of Business
    BBA, MIS, Management
    1992 - 1996

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